Why does my Brother All in One Printer say 'Cannot Print Replace Ink'?
- Llogan06Jul 26, 2025
This message appears when one or more of the ink cartridges have reached the end of their life. The solution is to replace the ink cartridges.
Why does my Brother All in One Printer say 'Cannot Print Replace Ink'?
This message appears when one or more of the ink cartridges have reached the end of their life. The solution is to replace the ink cartridges.
What to do if my Brother All in One Printer says 'B&W Print Only Replace Ink'?
This message indicates that one or more of the colour ink cartridges have reached the end of their life. You should replace the ink cartridges.
What to do if my Brother All in One Printer cannot detect the ink cartridge?
There are several reasons why your Brother All in One Printer might not detect a new ink cartridge. It could be due to installing the cartridge too quickly. In this case, take out the new ink cartridge and re-install it slowly until it clicks. Also, if you are not using Genuine Brother Innobella™ ink, the machine may not detect the ink cartridge. Try using a new Genuine Brother Innobella™ Ink Cartridge; if the error is not cleared, call Brother Customer Service. Finally, the ink cartridge might not be installed properly, so remove it and re-install it slowly until it clicks.
How to fix 'B&W Print Only Replace Ink' on Brother All in One Printer?
If your Brother All in One Printer is only printing in black and white and prompting you to replace the ink, it means that one or more of the color ink cartridges have reached the end of their life. Replace the ink cartridges to resolve this issue.
What to do if my Brother MFC-J430w All in One Printer says 'Cannot Detect' ink cartridge?
There are several reasons why your printer might display this message: * If you installed a new ink cartridge too quickly, the machine might not have detected it. Try taking out the new ink cartridge and re-installing it slowly until it clicks. * If you are using non Brother Original ink, the machine may not detect the ink cartridge. Replace the cartridge with a Brother Original ink cartridge. * An ink cartridge might not be installed correctly. Take out the new ink cartridge and re-install it slowly until it clicks.
What to do if my Brother All in One Printer shows 'Comm.Error'?
A 'Comm.Error' message indicates a communication error caused by poor telephone line quality. If the problem continues, contact your telephone company and ask them to check your telephone line.
What to do if my Brother All in One Printer shows a Comm.Error?
If your Brother All in One Printer displays a 'Comm.Error', it means that poor telephone line quality caused a communication error. To resolve this, try sending the fax again or connect the machine to another telephone line. If the problem persists, contact your telephone company to inspect your telephone line.
Maximum print size | 210 x 297 mm |
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Paper tray media types | Glossy paper, Photo paper, Plain paper, Transparencies |
Paper tray media weight | 64 - 220 g/m² |
Non-ISO print media sizes | Index card |
ISO A-series sizes (A0...A9) | A4, A5, A6 |
Photo paper sizes (imperial) | 4x6, 5x7, 5x8, 8.5x11 \ |
Borderless printing media sizes | 4x6, 5x7, A4, A6, Index card, Letter |
Maximum ISO A-series paper size | A4 |
Auto Document Feeder (ADF) media weight | 64 - 90 g/m² |
Digital sender | No |
Printing colors | Black, Cyan, Magenta, Yellow |
Maximum duty cycle | - pages per month |
All-In-One-multitasking | Yes |
Number of print cartridges | 4 |
Print technology | Inkjet |
Maximum resolution | 6000 x 1200 DPI |
Print speed (black, normal quality, A4/US Letter) | 33 ppm |
Print speed (color, normal quality, A4/US Letter) | 26 ppm |
Processor family | RISC |
Sound pressure level (printing) | 50 dB |
Paper input type | Cassette |
Total input capacity | 100 sheets |
Total output capacity | 50 sheets |
Auto document feeder (ADF) input capacity | 15 sheets |
Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
Security algorithms | 128-bit WEP, 64-bit WEP, SSID, TKIP, WEP, WPA-PSK, WPA-TKIP, WPA2-PSK |
Mobile printing technologies | Apple AirPrint, Google Cloud Print |
Standard interfaces | USB 2.0, Wireless LAN |
USB 2.0 ports quantity | 1 |
Bundled software | Brother MFL-Pro Suite\\r Brother ControlCentre4 (Win)\\r Nuance® Paperport® 12 SE + OCR (Win)\\r Reallusion® FaceFilter Studio (Win8)\\r Brother ControlCentre2 (Mac)\\r NewSoft® Presto!® PageManager9 (Mac) |
AC input voltage | 220 - 240 V |
AC input frequency | 50 - 60 Hz |
Power consumption (standby) | 5.5 W |
Power consumption (PowerSave) | 2 W |
Power consumption (average operating) | 19 W |
Operating temperature (T-T) | 68 - 78.8 °C |
Operating relative humidity (H-H) | 20 - 80 % |
Sustainability certificates | ENERGY STAR |
Display | LCD |
Product color | Black |
Display diagonal | 1.9 \ |
Market positioning | Home & office |
Scan speed | 3.37 sec/page |
All-in-one functions | Copy, Fax, Print, Scan |
Color all-in-one functions | copy, fax, print, scan |
Copier resize | 25 - 400 % |
Maximum copy resolution | 1200 x 1200 DPI |
Maximum number of copies | 99 copies |
N-in-1 copy function (N=) | 2, 4 |
Time to first copy (color, normal) | 24 s |
Copy speed (black, normal quality, A4) | 22 cpm |
Copy speed (color, normal quality, A4) | 20 cpm |
Scan to | E-mail, File, Image, OCR |
Scanner type | Flatbed & ADF scanner |
Grayscale levels | 256 |
Input color depth | 36 bit |
Maximum scan area | A4 (210 x 297) mm |
Output color depth | 24 bit |
Image formats supported | BMP, JPG, PNG, TIF |
Maximum scan resolution | 19200 x 19200 DPI |
Optical scanning resolution | 1200 x 2400 DPI |
Faxing | Color faxing |
Fax memory | 170 pages |
Modem speed | 14.4 Kbit/s |
Fax coding methods | JPEG, MH, MMR (Fax coding method), MR |
Fax resolution (black) | 203 x 392 DPI |
Fax transmission speed | 7 sec/page |
Fax speed dialing (max numbers) | 40 |
Mac operating systems supported | Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion |
Server operating systems supported | Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64 |
Windows operating systems supported | Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64 |
Package weight | 10130 g |
Depth | 378 mm |
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Width | 405 mm |
Height | 180 mm |
Information about Brother contact numbers and support.
Frequently asked questions section for product support.
Information and contact details for customer service support.
Explains how to use the manual and its conventions.
Defines symbols and typeface conventions used throughout the documentation.
Step-by-step instructions for viewing documentation on Windows.
Step-by-step instructions for viewing documentation on Macintosh.
Guides on locating instructions for various scanning methods.
Guides on locating instructions for configuring network setup.
Provides information on accessing Brother support resources online and via CD-ROM.
Provides information on accessing Brother support resources online and via CD-ROM.
Explains the function of mode and telephone keys on the control panel.
Describes the function of start and stop/exit keys for operations.
Details the dial pad for input and menu navigation keys.
Explains the role of the LCD display in showing machine status and messages.
Describes the information displayed on the LCD screen, including status indicators.
Step-by-step guide on performing basic machine operations, like changing settings.
Instructions for loading various types of paper into the tray.
Explains how to lift the output tray cover and adjust paper guides.
Specific guidance for loading envelopes and postcards.
Information on envelope types and potential paper feed problems.
Details the unprintable areas on cut sheet paper and envelopes.
How to configure paper type settings on the machine.
How to configure paper size settings on the machine.
Step-by-step guide for feeding documents into the Automatic Document Feeder.
Information on using the ADF document support and flap for loading.
Instructions for placing documents directly on the scanner glass.
Guidance on placing documents on the scanner glass and closing the cover.
Information on areas that cannot be scanned on documents.
Step-by-step process for sending a fax from the machine.
Options for loading documents into the ADF or onto the scanner glass.
How to stop faxing and adjust scanner glass size for faxes.
Information on color fax transmission and setting up verification reports.
Guide to selecting the appropriate receive mode based on line setup.
Explains Fax Only and Fax/Tel receive modes.
Explains Manual and External TAD receive modes.
Configuration for setting the number of rings before answering.
Configuration for F/T Ring Time for fax/tel mode.
Details how to automatically receive faxes even after answering the call.
Information on supporting Caller ID and Distinctive Ring services.
How to avoid conflicts between the machine and Voice Mail services.
Explains how telephone company and Brother's Distinctive Ring features work.
Instructions for registering the distinct ring pattern with the machine.
Steps to disable the Distinctive Ring feature.
Steps for connecting a Telephone Answering Device to the machine.
Details on connecting TADs and recording outgoing messages.
Suggestions for connecting the machine to a PBX system.
Guidance on connecting separate telephones to the machine.
How to use extension telephones with the machine for faxing.
How to use external telephones connected to the machine's EXT. jack.
Information on using codes to control the machine remotely.
How to replace preset fax receive and telephone answer codes.
Instructions for manual dialing, speed dialing, and searching contacts.
How to search for names stored in the speed dial memory.
How to insert a pause between numbers when dialing, especially for overseas calls.
How to store up to 40 speed dial numbers with names.
How to modify or delete stored speed dial names and numbers.
Basic steps for making copies using the machine.
Instructions on how to stop an ongoing copy job.
Details on adjusting copy quality, paper type, and size.
Configuration of paper type and size for optimal copy quality.
Steps for installing the printer driver and initiating print jobs from a PC.
Methods for scanning documents using the machine or computer software.
Using the machine's SCAN key to initiate scanning operations.
Scanning documents via computer drivers.
Scanning documents using the ControlCenter utility.
Step-by-step instructions for replacing ink cartridges.
Important notes and cautions related to ink cartridge replacement.
Procedures for cleaning the scanner glass and ADF unit.
Important notes and tips for effective scanner cleaning.
How to clean the print head to improve print quality.
Printing test sheets to check and adjust print quality.
Procedures to adjust print alignment for blurred text or faded images.
Explains common error messages and their causes/actions.
Details on the "Replace Ink" message and its implications for printing.
Troubleshooting for ink cartridges not being detected by the machine.
Troubleshooting for the "Cannot Print" error due to ink cartridge issues.
Solutions for various common error messages like Comm. Error, Cover Open, etc.
Information on the ink absorber box being full and requiring replacement.
Troubleshooting for low ink levels and managing color fax settings.
Troubleshooting for ink cartridges not being installed properly.
Solutions for "No Paper Fed" errors, including refilling and clearing jams.
Troubleshooting for speed dial, memory full, and paper jam errors.
Troubleshooting for machine mechanical problems or foreign objects.
Solutions for incorrect ink cartridge installation or paper size mismatch.
Explains how to read step-by-step instructions for paper jams.
How to transfer faxes to another fax machine when errors occur.
How to transfer the fax journal report to another fax machine.
Steps to clear document jams from the top of the ADF unit.
Steps to clear document jams from inside the ADF unit.
Steps to remove jammed paper from the machine.
Steps to resolve issues when there is no printout from the machine.
Solutions for poor print quality, including ink and paper settings.
How to fix wrinkled printouts and "Page Layout" printing problems.
Troubleshooting for issues with received faxes, like condensed print or black lines.
Steps to resolve issues with dialing and lack of dial tone.
Troubleshooting when the machine does not answer incoming calls.
Troubleshooting steps when the machine cannot receive faxes.
Troubleshooting steps when the machine cannot send faxes.
Troubleshooting issues related to incoming calls and machine sounds.
Troubleshooting common problems encountered during copying.
Troubleshooting errors and poor results during scanning operations.
Troubleshooting problems with software installation or printing from specific applications.
Troubleshooting issues with network printing, scanning, and connectivity.
How to set dial tone detection to shorten the dial detect pause.
Adjusting compatibility settings to minimize errors due to line interference or VoIP.
How to view the machine's serial number on the LCD.
Procedures for resetting network, speed dial, or all machine settings.
Guide to operating the machine using its LCD menu and programming options.
Provides a reference for machine menu selections and options.
Instructions for text input, spaces, and making corrections.
How to enter repeating letters using the dial pad keys.
Information on using special characters and symbols via dial pad keys.
Details on general machine specs, interfaces, and computer requirements.
Technical details for fax, copy, and scanner functionalities.
Details on color/black, copy width, and resolution for copying.
Details on printer capabilities, including resolution and speed.
Information on ink cartridges, yields, and Innobella™ supplies.
Technical details for scanner capabilities, including resolution and interfaces.
Information on USB and Wireless LAN connection types.
Details on LAN connectivity, wireless security, and setup utilities.
System requirements for installing and using the Brother software.