Brother MFC-J430w User Manual

Troubleshooting
65
B
Troubleshooting B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
.
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
If you are having difficulty with your machine B
Printing
Difficulty Suggestions
No printout. Check the interface cable or wireless connection on both the machine and your
computer. (uuQuick Setup Guide)
Check that the machine is plugged in and that the On/Off key is on.
One or more ink cartridges have reached the end of their life.
(See Replacing the ink cartridges uu page 49.)
Check to see if the LCD is showing an error message.
(See Error and Maintenance messages uu page 55.)
If the LCD shows Cannot Print and Replace Ink, see Replacing the ink
cartridges uu page 49.
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online.
(Windows
®
XP)
Click Start and then Printers and Faxes. Right-click Brother MFC-XXXXX
(where XXXXX is your model name). If the printer is offline, it will show
Use Printer Online. Select this option to enable the printer.
(Windows Vista
®
)
Click , Control Panel, Hardware and Sound and then Printers. Right-click
Brother MFC-XXXXX (where XXXXX is your model name). If the printer is offline,
it will show Use Printer Online. Select this option to enable the printer.
(Windows
®
7)
Click and then Devices and Printers. Right-click Brother MFC-XXXXX
(where XXXXX is your model name) and choose Seewhat’sprinting. Click
Printer and make sure that Use Printer Offline is unchecked.

Brother MFC-J430w Specifications

General

Maximum print size	210 x 297 mm
Paper tray media types	Glossy paper, Photo paper, Plain paper, Transparencies
Paper tray media weight	64 - 220 g/m²
Non-ISO print media sizes	Index card
ISO A-series sizes (A0...A9)	A4, A5, A6
Photo paper sizes (imperial)	4x6, 5x7, 5x8, 8.5x11 \
Borderless printing media sizes	4x6, 5x7, A4, A6, Index card, Letter
Maximum ISO A-series paper size	A4
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
All-In-One-multitasking	Yes
Number of print cartridges	4
Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	33 ppm
Print speed (color, normal quality, A4/US Letter)	26 ppm
Processor family	RISC
Sound pressure level (printing)	50 dB
Paper input type	Cassette
Total input capacity	100 sheets
Total output capacity	50 sheets
Auto document feeder (ADF) input capacity	15 sheets
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	128-bit WEP, 64-bit WEP, SSID, TKIP, WEP, WPA-PSK, WPA-TKIP, WPA2-PSK
Mobile printing technologies	Apple AirPrint, Google Cloud Print
Standard interfaces	USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Bundled software	Brother MFL-Pro Suite\\r Brother ControlCentre4 (Win)\\r Nuance® Paperport® 12 SE + OCR (Win)\\r Reallusion® FaceFilter Studio (Win8)\\r Brother ControlCentre2 (Mac)\\r NewSoft® Presto!® PageManager9 (Mac)
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	5.5 W
Power consumption (PowerSave)	2 W
Power consumption (average operating)	19 W
Operating temperature (T-T)	68 - 78.8 °C
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	ENERGY STAR
Display	LCD
Product color	Black
Display diagonal	1.9 \
Market positioning	Home & office
Scan speed	3.37 sec/page
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	copy, fax, print, scan
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (color, normal)	24 s
Copy speed (black, normal quality, A4)	22 cpm
Copy speed (color, normal quality, A4)	20 cpm
Scan to	E-mail, File, Image, OCR
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	36 bit
Maximum scan area	A4 (210 x 297) mm
Output color depth	24 bit
Image formats supported	BMP, JPG, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Faxing	Color faxing
Fax memory	170 pages
Modem speed	14.4 Kbit/s
Fax coding methods	JPEG, MH, MMR (Fax coding method), MR
Fax resolution (black)	203 x 392 DPI
Fax transmission speed	7 sec/page
Fax speed dialing (max numbers)	40
Mac operating systems supported	Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Package weight	10130 g

Weight and Dimensions

Depth	378 mm
Width	405 mm
Height	180 mm