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Brother MFC-J4310DW - User Manual

Brother MFC-J4310DW
240 pages
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Software User’s Guide
For DCP users; This documentation is for both MFC and DCP models. Where it says 'MFC' in this user's
guide, please read 'MFC' as 'DCP'.
Not all models are available in all countries.
Version B
USA

Table of Contents

Other manuals for Brother MFC-J4310DW

Questions and Answers

  • G
    glewisSep 15, 2025
    What does 'Media Error' mean on my Brother MFC-J4310DW?
    • F
      Franklin LopezSep 15, 2025
      If your Brother All in One Printer displays 'Media Error', it indicates that the memory card is either corrupted, incorrectly formatted, or there is a problem with the memory card. Remove the memory card from the media drive (slot) of the machine and format it correctly.
  • D
    Douglas OrtizAug 25, 2025
    What to do if I get Connection Error when configuring Wi-Fi Direct on Brother MFC-J4310DW?
    • T
      Taylor TaylorAug 26, 2025
      If you get a Connection Error while configuring Wi-Fi Direct on your Brother All in One Printer, it means other devices are attempting to connect to the Wi-Fi Direct network simultaneously. Ensure no other devices are trying to connect, and then try configuring the Wi-Fi Direct settings again.
  • P
    Paul AndersonAug 26, 2025
    How to fix Brother MFC-J4310DW when it says 'Cannot Print Replace Ink'?
    • A
      Amanda SnyderAug 26, 2025
      If your Brother All in One Printer displays 'Cannot Print Replace Ink', it means one or more of the ink cartridges have reached the end of their life. You should replace the ink cartridges.
  • J
    John BarberAug 27, 2025
    What to do if my Brother All in One Printer says 'B&W Print Only Replace Ink'?
    • S
      Stephen FlowersAug 27, 2025
      If your Brother All in One Printer is only printing in black and white and displaying a 'Replace Ink' message, it indicates that one or more of the color ink cartridges have reached the end of their life. The solution is to replace the ink cartridges.
  • K
    Kristin MooreSep 15, 2025
    How to solve 'Wrong Paper' error on Brother MFC-J4310DW?
    • C
      cpayneSep 16, 2025
      If your Brother All in One Printer displays a 'Wrong Paper' error, it means the paper size setting does not match the size of paper in the tray. Make sure the paper size you choose matches the size of paper in the tray.
  • C
    Cassandra TurnerNov 22, 2025
    How to fix Brother MFC-J4310DW All in One Printer if I cannot complete the Wi-Fi Direct network setup configuration?
    • Y
      Yolanda JohnstonNov 22, 2025
      If you cannot complete the Wi-Fi Direct network setup configuration on your Brother All in One Printer, it might be due to several reasons. First, double-check the SSID and password, ensuring they are correct. When configuring the network manually, these details are displayed on your Brother machine. If you're using an Android™ 4.0 device, try the one-push configuration using WPS, setting the Brother machine as a G/O, as this version can cause disconnections. Also, ensure your Brother machine is within about 3.3 feet (1 meter) of the mobile device and free from obstructions like walls or furniture. Move any wireless computers, Bluetooth devices, microwave ovens, or digital cordless phones away from the Brother machine or the mobile device. If none of these steps work, try turning your Brot...
  • W
    wthompsonSep 8, 2025
    What to do if my Brother MFC-J4310DW All in One Printer says 'Cover is Open'?
    • M
      Melanie CollinsSep 8, 2025
      If your Brother All in One Printer displays a 'Cover is Open' message, it could be due to two reasons: * The scanner cover is not locked in the closed position. Lift the scanner cover and then close it again. * The ink cartridge cover is not locked in the closed position. Firmly close the ink cartridge cover until it clicks.
  • J
    Jackson BrooksSep 9, 2025
    What causes 'Cannot Detect' error on Brother MFC-J4310DW All in One Printer?
    • M
      Mrs. Katie Hoffman MDSep 9, 2025
      The 'Cannot Detect' error on your Brother All in One Printer can occur for several reasons: * You installed a new ink cartridge too quickly. Take out the new ink cartridge and re-install it slowly until it latches. * An ink cartridge is not installed correctly. Take out the new ink cartridge and re-install it slowly until it latches. * You are not using Genuine Brother Innobella™ ink. Use a new Genuine Brother Innobella™ Ink Cartridge. If the error is not cleared, call Brother Customer Service.
  • L
    Lucas McbrideSep 2, 2025
    What to do if Brother MFC-J4310DW shows 'Unable to connect to Google' error?
    • J
      Jennifer SmithSep 2, 2025
      If you receive the error message 'Unable to connect to Google' on your Brother All in One Printer, ensure that your machine is connected to a network with Internet access.
  • A
    angela45Aug 31, 2025
    How to fix 'Cannot install software or print' issue with Brother All in One Printer?
    • R
      reedlaurenSep 1, 2025
      If you cannot install software or print with your Brother All in One Printer, run the Repair MFL-Pro Suite program on the CD-ROM.

Summary

Printing (Windows)

Using the Brother Printer Driver

Explains the role and installation of the printer driver.

Status Monitor

Utility for monitoring device status and error notifications.

Printer Driver Settings

Details on configuring various print settings like Media Type, Quality, etc.

Advanced Tab Settings

Accessing advanced print options such as Watermark, Header-Footer.

Maintenance Tab Procedures

Procedures for print head cleaning and test prints.

Support Information

Information on accessing help, FAQs, and Brother resources.

Using FaceFilter Studio for Photo Printing

Guide to using the photo editing and printing application.

Scanning (Windows)

Scanning with the TWAIN Driver

Using the TWAIN driver for scanning into applications.

Scanning with the WIA Driver

Utilizing the WIA driver for scanning documents.

Nuance PaperPort 12 SE Usage

Document management application for viewing and organizing scanned files.

BookScan & Whiteboard Enhancer

Image processing applications for scanned book and whiteboard photos.

ControlCenter4 Software

ControlCenter4 Overview

Introduction to the software utility for managing device functions.

Home Mode Interface

Basic interface for accessing main machine functions.

Photo Tab Features

Features for printing, editing, and managing photos.

Scan Tab Options

Options for scanning to file, OCR, email, and applications.

PC-FAX Tab Functions

Functionality for sending and receiving faxes via computer.

Device Settings Configuration

Configuring remote setup, address book, and scan button settings.

Remote Setup (For MFC models)

Brother PC-FAX Software (For MFC models)

PC-FAX Sending Functionality

Sending documents as faxes using the PC-FAX software.

Setting Up User Information

Configuring sender details for PC-FAX transmissions.

Address Book Management

Managing contacts for PC-FAX sending and receiving.

PC-FAX Receiving Procedure

Software to view and store faxes on the computer.

PhotoCapture Center Usage

Accessing Media Files

Accessing media files from memory cards or USB drives.

Networked Media Access

Accessing media via FTP protocol on a network.

Firewall Settings for Network Users

Printing and Faxing on macOS

Mac Computer Setup

Initial computer setup for printing and faxing on macOS.

Status Monitor on macOS

Monitoring machine status and error messages on macOS.

Brother Printer Driver for macOS

Installing and using the printer driver on macOS.

Print Settings on macOS

Configuring paper size, media type, and print quality on macOS.

Color Settings on macOS

Adjusting color output and advanced color options on macOS.

Scanning on macOS

TWAIN Driver Scanning on macOS

Using the TWAIN driver for scanning on macOS.

ICA Driver Scanning on macOS

Utilizing the ICA driver for scanning on macOS.

Presto! PageManager for macOS

Document management software for macOS with OCR capabilities.

ControlCenter2 Software

Using ControlCenter2 on macOS

Introduction to the management software on macOS.

SCAN Functions

Functions for scanning to image, OCR, email, and file on macOS.

CUSTOM SCAN Setup

Creating custom scan buttons for specific needs on macOS.

Device Settings on macOS

Accessing remote setup, address book, and ink levels on macOS.

Remote Setup & PhotoCapture Center on macOS

Remote Setup Configuration on macOS

Configuring machine settings remotely on macOS.

PhotoCapture Center Usage on macOS

Accessing media files on macOS.

USB Cable Scanning

Scan Button via USB Connection

Operating the scan button via USB for various functions.

Scan to E-mail via USB

Scanning documents directly to an email client via USB.

Scan to Image via USB

Scanning documents to image applications via USB.

Scan to OCR via USB

Scanning documents for text conversion via USB.

Scan to File via USB

Scanning documents directly to a file via USB.

Scan to Media via USB

Scanning documents to memory cards or USB drives via USB.

Network Scanning

Network Scanning Prerequisites

Prerequisites and license information for network scanning.

Configuring Network Scanning for Windows

Setting up network scanning on Windows.

Configuring Network Scanning for Macintosh

Setting up network scanning on macOS.

Using the Scan Button on the Network

Operating the scan button over a network.

Scan to E-mail Server

Scanning to an email server for document distribution.

Scan to FTP Configuration

Scanning documents directly to an FTP server.

Scan to Network Configuration

Scanning to shared folders on a network.

Web Services Scanning

Scanning via Web Services on newer Windows versions.

Brother MFC-J4310DW Specifications

General IconGeneral
TypeAll-in-One Printer
FunctionsPrint, Copy, Scan, Fax
Print TechnologyInkjet
Print Speed (Color)10 ppm
Print Resolution6000 x 1200 dpi
Duplex PrintingYes
ConnectivityUSB, Ethernet, Wi-Fi
Paper Capacity250 sheets
Maximum Paper SizeA4
Scanner TypeFlatbed
Fax Speed33.6 kbps
Mobile PrintingApple AirPrint, Google Cloud Print, Brother iPrint&Scan

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