Brother MFC-J985DW User Manual

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Clean the Paper Pick-up Rollers
Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds properly.
1. Unplug the machine from the electrical socket.
2. If the paper support flap is open, close it, and then close the paper support.
3. Pull the paper tray completely out of the machine.
• If the machine has been feeding multiple pages when there are only a few sheets of paper left in the
tray, clean the paper tray Base Pad (1) and the photo paper tray Base Pad (2) with a soft lint-free cloth
moistened with water.
After cleaning, wipe the pad with a dry, soft lint-free cloth to remove all moisture.
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4. Clean the Paper Pick-up Rollers (1) with a soft lint-free cloth moistened with water. Slowly turn the rollers so
that the whole surface is cleaned. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all
moisture.
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5. Put the paper tray firmly back in the machine.
6. Reconnect the power cord.
Related Information
• Clean Your Brother Machine
• Error and Maintenance Messages
• Paper Handling and Printing Problems
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Brother MFC-J985DW Specifications

General

Type	all in one
Color	black
Touch Screen	yes
Display Size	2.7 inches
Tray Capacity	100
Output Tray Capacity	50
Automatic Document Feeder Capacity	20 sheets
Paper Size	legal
Paper Handling	input tray-100 sheets, photo tray-20 sheets, adf-20 sheets, bypass tray-1 sheet
Printing Method	color
Color Print Speed	10 pages per minute
Mono Print Speed	12 pages per minute
First Page Print Time	7 seconds
Print Resolution Mono	up to 6000 x 1200
Print Resolution Color	up to 6000 x 1200
Media Types	bp71gltr, bp71gp20, bp60mpltr
Two-Sided Printing	no
Maximum Number of Pages Per Month	up to 2, 500
Reduction and Enlargement	yes
Photo Printing	yes
Scanner Type	flatbed
Scan Resolution	up to 2400 x 1200
Copier Resolution Mono	up to 2400 x 1200
Copier Resolution Color	up to 2400 x 2400
Fax Function	yes
Cartridges	lc20ebk, lc20ec, lc20em, lc20ey
Number Of Cartridges	4
Number of Ink Tanks	1
Internal Memory	yes
Memory Card	no
Network	wired, wireless
Connectivity	apple airprint, brother iprint&scan, google cloud print, mopria print service, nfc, wi-fi direct
OS Compatibility	pc: windows 10, 8.1, 8, 7, windows vista, xp home, xp professional; windows server 2012, 2012 r2, 2008, 2008 r2, 2003, 2003 r2; mac: os x v10.10.x, 10.9.x, 10.8.5
Mobile Devices Connection	yes

Weight and Dimensions

Depth	16.5 inches
Height	16.5 inches
Width	13.4 inches
Net Weight	18.3 pounds