Home > Fax > Receive a Fax > Receive Mode Settings > Choose the Correct Receive Mode
Choose the Correct Receive Mode
Related Models: MFC-J985DW
You must choose a Receive Mode depending on the external devices and telephone services you have on your
line.
By default, your machine automatically will receive any faxes that are sent to it. The diagram below will help you
select the correct mode.
Do you want to use the telephone features of your machine (if available) or
an external telephone or external telephone answering device connected on the
same line as the machine?
Yes
Fax Only
No
No
No
Manual
Yes
External TAD
Fax/Tel
Are you using the voice message function of
an external telephone answering device?
Do you want the machine to answer fax and
telephone calls automatically?
Yes
1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Receive Mode].
If the option to change the Receive Mode is unavailable, make sure the BT Call Sign feature is set to
[Off].
2. Press a or b to display the [Fax Only], [Fax/Tel], [External TAD], or [Manual] option, and then
press the option you want.
3. Press .
Related Information
• Receive Mode Settings
• Remote Retrieval Commands
• Enable the Machine to Work with BT Call Sign (with Your External Telephone only)
• Connect an External TAD
• Telephone and Fax problems
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