Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine (Jam
C Rear)
Paper is Jammed in the Back of the Machine (Jam C Rear)
If the LCD displays [Jam C Rear], follow these steps:
1. Unplug the machine from the electrical socket.
2. Pull the paper tray (1) completely out of the machine.
3. Pull the two green levers inside the machine to release the jammed paper.
Depending on the paper size, it is easier to remove the jammed paper from the front of the machine rather
than from the back of the machine.
4. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine.
5. Slowly pull the jammed paper out of the machine.
6. Close the Jam Clear Cover. Make sure the cover is closed completely.
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