Brother MFC-J985DW User Manual

Error Message Cause Action
Unable to Scan XX
The machine has a mechanical problem. • Transfer your faxes to another fax
machine or your computer before
disconnecting the machine so you will
not lose any important messages.
Then, disconnect the machine from
the power for several minutes and
reconnect it.
(The machine can be turned off
without losing faxes stored in the
memory. )
See Related Information: Transfer
Your Faxes or Fax Journal Report.
Unusable Device
Disconnect device
from front connector
& turn machine off &
then on
A broken device is connected to the USB
direct interface.
Unplug the device from the USB direct
interface, and then press to turn the
machine off and then on again.
Unusable Device
Please disconnect USB
device.
A USB device or USB flash drive that is
not supported has been connected to the
USB direct interface.
Unplug the device from the USB direct
interface. Turn the machine off and then
on again.
Wrong Ink Cartridge
The ink cartridge model number is not
compatible with your machine.
Verify whether the cartridge model
number will work with your machine.
See Related Information: Supply
Specifications.
Wrong Ink Colour
An ink cartridge has been installed in the
wrong position.
Check which ink cartridges are not
matched by colour to their ink cartridge
positions and move them to their correct
positions.
Related Information
• Troubleshooting
• Transfer Your Faxes or Fax Journal Report
• LCD Overview
• Print the Network Configuration Report
• Replace the Ink Cartridges
• Supply Specifications
• Change the Check Paper Size Setting
• Telephone Line Interference/VoIP
• Load Documents in the Automatic Document Feeder (ADF)
• Document Jams
• Enable the Machine to Work with BT Call Sign (with Your External Telephone only)
• Caller ID
• Load Paper
• Load Photo or Photo L Paper in Photo Paper Tray
• Load Paper in the Manual Feed Slot
• Printer Jam or Paper Jam
• Clean the Paper Pick-up Rollers
• Turn Off Memory Receive
• Print a Fax Stored in the Machine's Memory
• Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front)
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Brother MFC-J985DW Specifications

General

Type	all in one
Color	black
Touch Screen	yes
Display Size	2.7 inches
Tray Capacity	100
Output Tray Capacity	50
Automatic Document Feeder Capacity	20 sheets
Paper Size	legal
Paper Handling	input tray-100 sheets, photo tray-20 sheets, adf-20 sheets, bypass tray-1 sheet
Printing Method	color
Color Print Speed	10 pages per minute
Mono Print Speed	12 pages per minute
First Page Print Time	7 seconds
Print Resolution Mono	up to 6000 x 1200
Print Resolution Color	up to 6000 x 1200
Media Types	bp71gltr, bp71gp20, bp60mpltr
Two-Sided Printing	no
Maximum Number of Pages Per Month	up to 2, 500
Reduction and Enlargement	yes
Photo Printing	yes
Scanner Type	flatbed
Scan Resolution	up to 2400 x 1200
Copier Resolution Mono	up to 2400 x 1200
Copier Resolution Color	up to 2400 x 2400
Fax Function	yes
Cartridges	lc20ebk, lc20ec, lc20em, lc20ey
Number Of Cartridges	4
Number of Ink Tanks	1
Internal Memory	yes
Memory Card	no
Network	wired, wireless
Connectivity	apple airprint, brother iprint&scan, google cloud print, mopria print service, nfc, wi-fi direct
OS Compatibility	pc: windows 10, 8.1, 8, 7, windows vista, xp home, xp professional; windows server 2012, 2012 r2, 2008, 2008 r2, 2003, 2003 r2; mac: os x v10.10.x, 10.9.x, 10.8.5
Mobile Devices Connection	yes

Weight and Dimensions

Depth	16.5 inches
Height	16.5 inches
Width	13.4 inches
Net Weight	18.3 pounds