What to do if my Brother Printer cannot detect ink cartridge?
First, ensure the ink cartridge is installed correctly. If you installed a new ink cartridge too quickly, remove it and re-install it slowly until the cartridge lever lifts. Also, if you are using non-Brother Original ink, the machine may not detect the ink cartridge. Replace the cartridge with a Brother Original ink cartridge.
Why does my Brother MFC-J2310 All in One Printer paper jam during duplex printing?
A paper jam during duplex printing on your Brother All in One Printer can occur because the recording papers are fed in reverse on the platen when switchback drive is started, triggering switchback sensor as paper feeding condition.
What causes abnormal stop of head/carriage unit being driven if there is paper jam in Brother All in One Printer?
If the head/carriage unit in your Brother All in One Printer stops abnormally and there is a paper jam, the paper jam is the cause.
What causes abnormal stop of head/carriage unit being driven in Brother MFC-J2310 if there is paper jam?
If the head/carriage unit in your Brother All in One Printer stops abnormally and there is a paper jam while ink is discharging, the paper jam is the cause.
What causes recording paper size error during duplex printing or copying on my Brother MFC-J2310 All in One Printer?
A recording paper size error during duplex printing or copying on your Brother All in One Printer may be caused by: - Paper width being wider than 301.5 mm (detected by the media sensor). - Paper width being narrower than 95.5 mm (detected by the media sensor). - Paper length being longer than 245.9 mm (detected by the registration, SB sensor). - Paper length being shorter than 143.5 mm (detected by the registration, SB sensor).
What does 'ink cartridge side IC chip relation defective' mean for my Brother MFC-J2310?
An 'ink cartridge side IC chip relation defective' message on your Brother All in One Printer indicates: - Identification number mismatch. - The cartridge is judged as incompatible. - The printer detects a wrong color setting.
What does 'casing internal thermistor defective' mean for my Brother MFC-J2310?
A 'casing internal thermistor defective' message on your Brother All in One Printer means the machine's internal thermistor detects a temperature of -20°C or less, or 80°C or more, when powered on.
What does 'defective during duplex-printing' mean for my Brother MFC-J2310?
A 'defective during duplex-printing' message on your Brother All in One Printer indicates the switchback sensor detects a paper feed condition outside of the specified timing during switchback.
Why does my Brother Printer only print in black and white and says replace ink?
This problem occurs when one or more of the color ink cartridges have reached the end of their life. Replace the ink cartridges.
What does 'defective during duplex-printing' mean if registration sensor detects paper feed condition in Brother MFC-J2310?
A 'defective during duplex-printing' message on your Brother All in One Printer means the registration sensor detects a paper feed condition outside of the specified timing during switchback.
General| Printer Type | Inkjet |
|---|---|
| Functions | Print, Copy, Scan, Fax |
| Print Speed (Black) | 12 ppm |
| Print Speed (Color) | 10 ppm |
| Connectivity | USB, Ethernet, Wi-Fi |
| Paper Capacity | 250 sheets |
| Automatic Duplex Printing | Yes |
| Fax Transmission Speed | 33.6 kbps |
| Copy Speed (Black) | 12 cpm |
| Copy Speed (Color) | 10 cpm |
| Weight | 13.2 lbs |
| Maximum Print Resolution | 6000 x 1200 dpi |
| Mobile Printing | Apple AirPrint, Google Cloud Print, Brother iPrint&Scan |
| Scanning Resolution | 1200 x 2400 dpi |
Guidance on how to use the manual and its features.
Explanation of symbols and text conventions used in the manual.
Steps to access Brother support resources via CD-ROM for Windows.
Details on touchpanel buttons, dial pad, warning icons, and Wi-Fi indicator.
Guide to creating custom shortcuts for frequently used functions.
Instructions for modifying existing shortcut settings and names.
Steps to remove unwanted shortcuts from the machine.
How to access and utilize saved shortcuts on the touchscreen.
Adjusting the volume level for incoming calls.
Customizing the volume for machine beeps and alerts.
Adjusting the volume for the speaker, used for calls or audio feedback.
General guidelines for loading various paper types and media.
Step-by-step instructions for loading paper into the primary paper tray.
Guidance for loading smaller paper sizes like photos and envelopes.
Specific instructions for loading photo paper into the trays.
Setting paper type and size for specific models.
Adjusting the paper size parameters for copying and faxing.
Setting paper type and size for the MFC-J4610DW model.
Configuring paper tray selection for copy operations.
Configuring paper tray selection for receiving faxes.
Suggestions for optimal paper types for Brother printers.
Best practices for storing, handling, and using various print media.
General instructions for loading documents for fax, copy, or scan.
Guidance on using the Automatic Document Feeder for specific models.
Instructions for loading documents onto the scanner glass.
Step-by-step guide for sending faxes from the machine.
Adjusting scan size when faxing from the scanner glass to prevent missing content.
Instructions for sending faxes in colour.
Understanding the report that confirms fax transmission success.
Overview of different modes for receiving faxes automatically or manually.
Decision tree to help select the appropriate receive mode.
Configuration options for receive modes, including ring delay.
How the machine automatically detects and receives fax calls.
Using the machine for voice calls and tone signal functions.
Information specific to telephone services in Australia, like Distinctive Ring.
Information specific to telephone services in New Zealand, like FaxAbility.
Details on using the FaxAbility service for managing calls.
Configuring Distinctive Ring for specific regions.
Caller ID features specific to certain regions.
Steps to connect and configure an external TAD.
How to manage calls from extension or external telephones.
Methods for dialling numbers, including manual and speed dial.
Advanced dialling features like call history and address book.
Instructions for storing phone numbers for speed dial and groups.
Basic steps for performing copy operations.
Customizing copy settings like paper type, size, and quality.
Using the PhotoCapture Center for printing digital photos.
Guidance on inserting and using media cards and USB drives.
Initial steps for accessing media slots for photo printing.
Previewing photos on the touchscreen before initiating a print job.
Step-by-step guide for replacing ink cartridges.
Procedures for cleaning the scanner glass and ADF unit.
Manual process for cleaning the print head to improve print quality.
Using the print quality check sheet to diagnose print issues.
Initial checks and steps to diagnose machine issues.
Understanding and resolving common error and maintenance notifications.
Explanation of animated guides for paper jam resolution.
Procedures for transferring faxes and journal reports to PC or other machines.
Solutions for common issues like no printout or slow print speed.
Troubleshooting tips for poor print quality, faded colors, or skewed text.
Resolving issues related to paper feeding, jams, and multiple page feeds.
Troubleshooting common problems with received fax output.
Resolving issues related to sending faxes, including quality and errors.
Troubleshooting issues with voice detection and call handling.
Solutions for problems encountered during copy operations.
Resolving issues when starting or performing scan operations.
Resolving problems with installing or running machine software.
Troubleshooting issues with network connectivity and features.
Adjusting dial tone detection for automatic fax sending.
Adjusting settings to improve compatibility with VoIP services.
Accessing machine serial number and other information.
Guidance on navigating and utilizing the settings tables.
A reference guide to machine settings and their descriptions.
Tips for text input, including adding spaces and correcting errors.
Overview of general specifications like printer type, memory, and power.
Physical dimensions and weight of the machine models.
Details on the Automatic Document Feeder capacity and document size limits.
Information on paper types, sizes, and capacities for each tray.
Details on fax compatibility standards and modem speeds.
Specifications for fax resolution and scanning width.
Settings for color, copy width, multiple copies, and enlargement/reduction.
Supported media types and file formats for PhotoCapture Center.
Details on PictBridge standard compatibility and connection interface.
Specifications for color depth and greyscale processing.
Details on scanner resolution and scanning width capabilities.
Specifications for printer resolution and maximum printing width.
Details on the available connection interfaces and their standards.
Information on wireless security protocols and setup utilities.
System requirements for operating systems and supported software functions.
List of replacement ink cartridges by yield and region.
Explanation of Brother's Innobella™ ink and paper technology.
To Next Page
