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Ink Low One or more of the ink cartridges are
near the end of their life. If one of the
colour ink cartridges is near the end
of its life and someone is sending you
a colour fax, your machine’s
“handshake” will ask that the fax be
sent as monochrome. If the sending
machine has the ability to convert it,
the colour fax will be printed at your
machine as a monochrome fax.
Order a new ink cartridge. You can
continue printing until the
Touchscreen displays
Cannot Print.
(See Online User’s Guide.)
Low Temperature The room temperature is too low. After increasing the room
temperature, allow the machine to
warm up to room temperature. Try
again when the machine has warmed
up.
Media Error The memory card is either corrupted,
incorrectly formatted, or there is a
problem with the memory card.
Remove the memory card from the
media drive (slot) of the machine and
format it correctly.
Put the card firmly into the slot again
to make sure it is in the correct
position. If the error remains, check
the media drive (slot) of the machine
by inserting a working memory card.
Media is Full. The memory card or USB flash drive
you are using already contains 999
files.
Your machine can save to your
memory card or USB flash drive only
if it contains less than 999 files.
Delete unused files and try again.
The memory card or USB flash drive
you are using does not have enough
free space to scan the documents.
Press .
Delete unused files from your
memory card or USB flash drive to
make some free space, and then try
again.
No Caller ID
(Not available in Taiwan
and some countries)
There is no incoming call history. You
did not receive calls or you have not
subscribed to the Caller ID service
from your telephone company.
If you want to use the Caller ID
feature, call your telephone company.
(See Online User’s Guide.)
No Ink Cartridge An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
reinstall it slowly and firmly until the
cartridge lever lifts.
(See Online User’s Guide.)
Error Message Cause Action
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