Brother MFC-J3530DW User Manual

Home > Troubleshooting > Error and Maintenance Messages > Error Messages When Using the Brother
Web Connect Feature
Error Messages When Using the Brother Web Connect Feature
Your Brother machine displays an error message if an error occurs. The most common error messages are
shown in the following chart.
You can correct most errors yourself. If, after reading this table, you still need help, the Brother Solutions Center
offers the latest FAQs and troubleshooting tips.
Visit us at
support.brother.com.
Connection Error
Error Messages
Cause Action
(MFC-J2330DW/MFC-J5330DW/
MFC-J5335DW)
Connection Error 02
Network is not connected.
Check that the machine is
connected to the network.
(MFC-J2730DW/MFC-J5730DW/
MFC-J5930DW)
Connection Error 02
Network is not connected.
Check that the machine is
connected to the network.
The machine is not connected to a
network.
• Verify that the network connection
is good.
• If the Web or Apps option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
(MFC-J2330DW/MFC-J5330DW/
MFC-J5335DW)
Connection Error 03
Connection failed to server.
Check network settings.
(MFC-J2730DW/MFC-J5730DW/
MFC-J5930DW)
Connection Error 03
Connection failed to server.
Check network settings.
• Network or server settings are
incorrect.
• There is a problem with the
network or server.
• Confirm that network settings are
correct, or wait and try again later.
• If the Web or Apps option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
(MFC-J2330DW/MFC-J5330DW/
MFC-J5335DW)
Connection Error 07
Connection failed to server.
Set the correct Date&Time.
(MFC-J2730DW/MFC-J5730DW/
MFC-J5930DW)
Connection Error 07
Connection failed to server.
Set the correct Date&Time.
Date and time settings are incorrect. Set the date and time correctly. Note
that if the machine's power cord is
disconnected, the date and time
settings may have reset to factory
settings.
624

Brother MFC-J3530DW Specifications

General

Secure printing	Yes
Print technology	Inkjet
Maximum resolution	4800 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	6 s
Print speed (black, normal quality, A3)	22 ppm
Print speed (color, normal quality, A3)	20 ppm
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 4800 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A3)	12 cpm
Copy speed (color, normal quality, A3)	9 cpm
Scan to	E-mail, E-mail Server, FTP, File, Image, OCR, USB
Grayscale levels	256
Input color depth	48 bit
Output color depth	24 bit
Scan speed (color)	8 ppm
Input grayscale depth	16 bit
Output grayscale depth	8 bit
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Faxing	Color faxing
Fax memory	200 pages
Fax forwarding to	E-mail, Fax, PC
Fax transmission speed	33.6 sec/page
Fax speed dialing (max numbers)	250
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, 802.1x RADIUS, IPSEC, SMTP-AUTH, SNMPv3, SSL/TLS, WPA-PSK, WPA2-PSK
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Control type	Touch
Product color	Black
Display diagonal	2.7 \
Market positioning	Home & office
Quantity per pack	1 pc(s)
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.04 W
Power consumption (sleep)	1.6 W
Power consumption (standby)	6 W
Power consumption (printing)	27 W
Power consumption (average operating)	- W
Cables included	Phone
Included cartridge capacity (CMY)	4 pages
Included cartridge capacity (black)	1 pages
Safety	APOP*, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, FTPS, SMTP, POP3*, IMAP4*), SNMP v3 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS)
Envelopes sizes	Com-10, DL, Monarch
Photo paper sizes	9x13, 10x15, 13x18 cm
Custom media width	105 - 297 mm
Custom media length	148 - 431.8 mm
Paper tray media types	Coated paper, Glossy paper, Plain paper, Recycled paper
Paper tray media weight	64 - 220 g/m²
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
Maximum ISO A-series paper size	A3
Auto Document Feeder (ADF) media weight	64 - 120 g/m²
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	100 sheets
Multi-Purpose tray input capacity	1 sheets
Auto document feeder (ADF) input capacity	50 sheets
Operating temperature (T-T)	10 - 35 °C

Weight and Dimensions

Depth	477 mm
Width	575 mm
Height	305 mm