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Brother MFC-J3930DW User Manual

Brother MFC-J3930DW
814 pages
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Error Message Cause Action
printer driver, you can use the machine
as a monochrome printer.
Copying
If the paper type is set to Plain
Paper you can make copies in
monochrome.
Faxing
If the paper type is set to Plain
Paper, the machine will receive and
print the faxes in monochrome.
BT Call Sign On
BT Call Sign is set to On. You cannot
change the Receive Mode from Manual to
another mode.
Set BT Call Sign to Off.
See Related Information: Enable the
Machine to Work with BT Call Sign (with
Your External Telephone only).
Cannot Detect
You installed a new ink cartridge too
quickly and the machine did not detect it.
Take out the new ink cartridge and
reinstall it slowly and firmly until it locks
into place.
See Related Information: Replace the Ink
Cartridges.
An ink cartridge is not installed correctly.
A used ink cartridge was reinstalled. Remove the used ink cartridge and install
a new one.
If you are using non Brother Original ink,
the machine may not detect the ink
cartridge.
Replace the cartridge with a Brother
Original ink cartridge. If the error message
remains, contact Brother customer service
or your local Brother dealer.
The ink cartridge must be replaced. Replace the cartridge with a Brother
Original ink cartridge.
The new ink cartridge has an air bubble. Slowly turn the ink cartridge so that the
ink supply port is pointing downwards,
and then reinstall the cartridge.
The wrong Brother model ink cartridge
was installed.
Check the model numbers of the ink
cartridges and install the correct ink
cartridges.
Cannot Detect Ink
Volume
If you are using non Brother Original ink,
the machine may not detect the ink
volume.
Replace the cartridge with a Brother
Original ink cartridge. If the error message
remains, contact Brother customer service
or your local Brother dealer.
Comm.Error
Poor telephone line quality caused a
communication error.
Send the fax again or connect the
machine to another telephone line. If the
problem continues, contact the telephone
company and ask them to check your
telephone line.
Connection Error
Other devices are trying to connect to the
Wi-Fi Direct network at the same time.
Make sure there are no other devices
trying to connect to the Wi-Fi Direct
network, and then try to configure the Wi-
Fi Direct settings again.
Connection Failed
The Brother machine and your mobile
device cannot communicate during the
Wi-Fi Direct network configuration.
Move the mobile device closer to your
Brother machine.
Move your Brother machine and the
mobile device to an obstruction-free
area.
If you are using the PIN Method of
WPS, make sure you have entered the
correct PIN.
612

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Brother MFC-J3930DW Specifications

General IconGeneral
Card reader integratedNo
Sound power level (printing)63.8 dB
Sound pressure level (printing)50 dB
Scan toE-mail, E-mail Server, FTP, File, Image, OCR, USB
Scan driversICA, SANE, TWAIN, WIA
Scanner typeADF scanner
Duplex scanningYes
Grayscale levels256
Input color depth48 bit
Maximum scan area297 x 431.8 mm
Output color depth24 bit
Duplex scanning modeAuto
Input grayscale depth16 bit
Output grayscale depth8 bit
Image formats supportedJPEG, TIFF
Maximum scan resolution19200 x 19200 DPI
Document formats supportedPDF, XPS
Optical scanning resolution1200 x 2400 DPI
N-up printing2, 4, 6, 9, 16, 25
Print technologyInkjet
Maximum resolution4800 x 1200 DPI
Duplex printing modeAuto/Manual
Print speed (ISO/IEC 24734) mono22 ipm
Print speed (ISO/IEC 24734) color20 ipm
Time to first page (color, normal)6 s
Print speed (black, normal quality, A4/US Letter)35 ppm
Print speed (color, normal quality, A4/US Letter)27 ppm
DisplayLCD
Control typeButtons, Touch
Product colorGray
Display diagonal3.7 \
Market positioningHome & office
Wi-Fi standards802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology10/100Base-T(X)
Security algorithms802.1x RADIUS, APOP, SMTP-AUTH, SNMPv3, SSL/TLS
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP, FTP/FTPs Client FTP Server, SNMPv1/v2c/v3, TFTP server, SMTP Client, ICMP, Web Services (Print/Scan), CIFS Client, SNTP Client, POP3, LDAP, IMAP4, HTTP Server
Supported network protocols (IPv6)NDP, RA, mDNS, LLMNR Responder, DNS Resolver, LPR/LPD, Custom Raw Port/Port9100, IPP, FTP/FTPs Client FTP , SNMPv1/v2c/v3 , TFTP server, Web Services (Print/Scan), SMTP Client, POP3*, CIFS Client, SNTP Client, LDAP, IMAP4*, ICMPv6, HTTP Server
Printing colorsBlack, Cyan, Magenta, Yellow
Duplex functionsCopy, Fax, Print, Scan
Maximum duty cycle2000 pages per month
Recommended duty cycle0 - 30000 pages per month
Number of print cartridges4
Copier resize25 - 400 %
Maximum copy resolution600 x 600 DPI
Maximum number of copies99 copies
N-in-1 copy function (N=)2, 4
Package depth568 mm
Package width681 mm
Package height500 mm
Package weight28300 g
Quantity per pack1 pc(s)
Paper input typePaper tray
Total input capacity650 sheets
Paper tray 1 input capacity250 sheets
Multi-Purpose tray input capacity100 sheets
Auto document feeder (ADF) input capacity50 sheets
FaxingColor faxing
Fax memory200 pages
Modem speed33.6 Kbit/s
Fax forwarding toE-mail, Fax, PC
AC input voltage220 - 240 V
Power consumption (off)0.04 W
Power consumption (ready)6.5 W
Power consumption (sleep)1.7 W
Power consumption (copying)29 W
Envelopes sizesCom-10, DL, Monarch
Photo paper sizes9x13, 10x15, 13x18 cm
Custom media width105 - 297 mm
Custom media length148 - 431.8 mm
Paper tray media typesCoated paper, Envelopes, Glossy paper, Photo paper, Plain paper, Recycled paper
Paper tray media weight64 - 220 g/m²
ISO A-series sizes (A0...A9)A3, A4, A5, A6
Maximum ISO A-series paper sizeA3
Multi-Purpose Tray media weight64 - 260 g/m²
Auto Document Feeder (ADF) media weight60 - 120 g/m²
Mac operating systems supportedMac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.9 Mavericks
Other operating systems supportedChromeOS
Server operating systems supportedWindows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supportedWindows 10, Windows 7, Windows 8, Windows 8.1
Weight and Dimensions IconWeight and Dimensions
Depth477 mm
Width575 mm
Height374 mm

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