Brother MFC-J3930DW User Manual

Error Message Cause Action
• Clear the data in the memory. To gain
extra memory, you can turn Memory
Receive off.
See Related Information: Turn Off
Memory Receive.
• Print the faxes stored in the memory.
See Related Information: Print a Fax
Stored in the Machine's Memory.
Paper Low Tray #1
Paper Low Tray #2
The paper tray is nearly empty. Refill the paper in the paper tray indicated
on the LCD.
Paper Size Mismatch
Paper Size Mismatch
[Tray #1]
Paper Size Mismatch
[MP Tray]
Paper Size Mismatch
[Tray #2]
The paper size setting does not match the
size of paper in the tray.
-OR-
The paper orientation is not proper for the
paper size.
-OR-
You did not set the paper guides in the
tray to the indicators for the paper size
you are using.
1. Check that the paper size you selected
on the machine's display matches the
size of the paper in the tray.
See Related Information: Change the
Paper Size and Paper Type.
2. Make sure you loaded the paper in the
proper orientation and set the paper
guides at the indicators for your paper
size.
See Related Information: Load Paper.
3. After you have checked the paper size
and the paper orientation, follow the
LCD instructions.
If printing from your computer, make sure
the paper size you selected in the printer
driver matches the size of paper in the
tray.
See Related Information: Print Settings
(Windows
®
) or Print Options (Macintosh).
Paper Tray #1 not
detected
Paper Tray #2 not
detected
The paper tray is not completely inserted. Slowly push the paper tray completely into
the machine.
Paper or a foreign object has prevented
the paper tray from being inserted
properly.
Pull the paper tray out of the machine,
and remove the jammed paper or foreign
object. If you cannot find or remove the
jammed paper, see Related Information:
Printer Jam or Paper Jam.
Repetitive No Paper
Fed
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
Repetitive Paper Jams
A foreign object, such as a paper clip or a
piece of ripped paper, is in the machine.
Remove any foreign objects and paper
scraps in the machine.
See Related Information: Remove Paper
Scraps.
Replace Ink
One or more of the ink cartridges have
reached the end of their lives. The
machine will stop all print operations.
While memory is available, monochrome
faxes will be stored in the memory. If the
sending machine has the ability to convert
it, the colour fax will be stored in the
memory as a monochrome fax.
Replace the ink cartridges.
See Related Information: Replace the Ink
Cartridges.
• You can still scan even if the ink is
low or needs to be replaced.
The maximum number of
devices are already
connected using Wi-Fi
Direct.
Two mobile devices are already
connected to the Wi-Fi Direct network
when the Brother machine is the Group
Owner (G/O).
After the current connection between your
Brother machine and another mobile
device has shut down, try to configure the
Wi-Fi Direct settings again. You can
616

Brother MFC-J3930DW Specifications

General

Card reader integrated	No
Sound power level (printing)	63.8 dB
Sound pressure level (printing)	50 dB
Scan to	E-mail, E-mail Server, FTP, File, Image, OCR, USB
Scan drivers	ICA, SANE, TWAIN, WIA
Scanner type	ADF scanner
Duplex scanning	Yes
Grayscale levels	256
Input color depth	48 bit
Maximum scan area	297 x 431.8 mm
Output color depth	24 bit
Duplex scanning mode	Auto
Input grayscale depth	16 bit
Output grayscale depth	8 bit
Image formats supported	JPEG, TIFF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	PDF, XPS
Optical scanning resolution	1200 x 2400 DPI
N-up printing	2, 4, 6, 9, 16, 25
Print technology	Inkjet
Maximum resolution	4800 x 1200 DPI
Duplex printing mode	Auto/Manual
Print speed (ISO/IEC 24734) mono	22 ipm
Print speed (ISO/IEC 24734) color	20 ipm
Time to first page (color, normal)	6 s
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Display	LCD
Control type	Buttons, Touch
Product color	Gray
Display diagonal	3.7 \
Market positioning	Home & office
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	802.1x RADIUS, APOP, SMTP-AUTH, SNMPv3, SSL/TLS
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP, FTP/FTPs Client FTP Server, SNMPv1/v2c/v3, TFTP server, SMTP Client, ICMP, Web Services (Print/Scan), CIFS Client, SNTP Client, POP3, LDAP, IMAP4, HTTP Server
Supported network protocols (IPv6)	NDP, RA, mDNS, LLMNR Responder, DNS Resolver, LPR/LPD, Custom Raw Port/Port9100, IPP, FTP/FTPs Client FTP , SNMPv1/v2c/v3 , TFTP server, Web Services (Print/Scan), SMTP Client, POP3*, CIFS Client, SNTP Client, LDAP, IMAP4*, ICMPv6, HTTP Server
Printing colors	Black, Cyan, Magenta, Yellow
Duplex functions	Copy, Fax, Print, Scan
Maximum duty cycle	2000 pages per month
Recommended duty cycle	0 - 30000 pages per month
Number of print cartridges	4
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Package depth	568 mm
Package width	681 mm
Package height	500 mm
Package weight	28300 g
Quantity per pack	1 pc(s)
Paper input type	Paper tray
Total input capacity	650 sheets
Paper tray 1 input capacity	250 sheets
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
Faxing	Color faxing
Fax memory	200 pages
Modem speed	33.6 Kbit/s
Fax forwarding to	E-mail, Fax, PC
AC input voltage	220 - 240 V
Power consumption (off)	0.04 W
Power consumption (ready)	6.5 W
Power consumption (sleep)	1.7 W
Power consumption (copying)	29 W
Envelopes sizes	Com-10, DL, Monarch
Photo paper sizes	9x13, 10x15, 13x18 cm
Custom media width	105 - 297 mm
Custom media length	148 - 431.8 mm
Paper tray media types	Coated paper, Envelopes, Glossy paper, Photo paper, Plain paper, Recycled paper
Paper tray media weight	64 - 220 g/m²
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	64 - 260 g/m²
Auto Document Feeder (ADF) media weight	60 - 120 g/m²
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.9 Mavericks
Other operating systems supported	ChromeOS
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1

Weight and Dimensions

Depth	477 mm
Width	575 mm
Height	374 mm