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Brother MFC-J5625DW Service Manual

Brother MFC-J5625DW
356 pages
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Confidential
2-81
4.7 Document Feeding Problems
4.7.1 Document can not be fed
User Check
- Check that document is loaded all the way to the end correctly in the document tray.
- Check that the number of documents loaded in the document tray is within specified
volume.
4.7.2 Document double feeding
User Check
- Check whether a document thinner than the specified one is used.
Step Cause Solution
1
Foreign materials in adjacent
area of the document pick-up
roller
Remove foreign materials.
2 Document pick-up roller stained Clean the document pick-up roller.
3
Document detection actuator
not mounted in place
Set the document detection actuator into place.
4
ADF motor harness connection
failure
Reconnect the ADF motor harness.
5
Document detection sensor
harness connection failure
Reconnect the document detection sensor
harness.
6
Document nip piece not
mounted in place
Set the document nip piece into place.
7
Document pick-up roller worn
out
Replace the document separate roller ASSY.
8
Document detection sensor
defective
Replace the document detection sensor PCB
ASSY.
9
ADF motor defective
Document feed gear,
document separation roller
gear broken
Replace the ADF unit.
10 Sensor relay PCB defective Replace the sensor relay PCB.
11 Main PCB defective Replace the main PCB ASSY.
Step Cause Solution
1 ADF separation pad worn out Replace the ADF separation pad.

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Brother MFC-J5625DW Specifications

General IconGeneral
Print technologyInkjet
Maximum resolution6000 x 1200 DPI
Economical printingYes
Duplex printing modeAuto
Print speed (ISO/IEC 24734) mono22 ipm
Print speed (ISO/IEC 24734) color20 ipm
Print speed (black, normal quality, A4/US Letter)35 ppm
Print speed (color, normal quality, A4/US Letter)27 ppm
Copier resize25 - 400 %
Maximum copy resolution1200 x 1200 DPI
Maximum number of copies99 copies
Copy speed (black, normal quality, A4)12 cpm
Copy speed (color, normal quality, A4)9 cpm
Scan toCloud, E-mail, E-mail Server, File, FTP, Image, Memory Card, SMB, USB
Scan driversICA, TWAIN, WIA
Scanner typeFlatbed & ADF scanner
Grayscale levels256
Input color depth48 bit
Output color depth24 bit
Image formats supportedJPG, MJPEG, TIF
Maximum scan resolution19200 x 19200 DPI
Document formats supportedPDF
Optical scanning resolution2400 x 2400 DPI
FaxingMono faxing
Fax memory200 pages
Modem speed33.6 Kbit/s
Fax coding methodsMMR
Fax resolution (black)203 x 203 DPI
Fax speed dialing (max numbers)100
Digital sender-
Printing colorsBlack, Cyan, Magenta, Yellow
Maximum duty cycle- pages per month
Number of print cartridges4
Email protocolsAPOP, IMAP4, POP, POP3, SMTP
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology10/100Base-T(X)
Security algorithms128-bit WEP, 64-bit WEP, APOP, LEAP, SMTP-AUTH, SSID, SSL/TLS, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPS
Ethernet LAN data rates10, 100 Mbit/s
Online services supportedBox, Dropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, Picasa
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Google Cloud Print
Supported network protocols (IPv4)ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS / NetBIOS name resolution, DNS resolver, mDNS, LLMNR responder, LPR / LPD, Custom Raw Port / Port9100, IPP, FTP Client / Server, SNMPv1 / v2c , TFTP server, SMTP client, ICMP, Web Services (Print / Scan), CIFS Client, SNTP Client, POP3, IMAP4, HTTP Server
Supported network protocols (IPv6)NDP, RA, mDNS, LLMNR responder, DNS Resolver, LPR / LPD, Custom Raw Port / Port9100, IPP, FTP client / server, SNMPv1 / v2, TFTP server, Web Services (Print / Scan), SMTP client, POP3, CIFS Client, SNTP Client, IMAP4, ICMPv6, HTTP Server
Paper input typePaper tray
Total input capacity250 sheets
Multi-Purpose tray input capacity80 sheets
Auto document feeder (ADF) input capacity35 sheets
Envelopes sizes10, C5, DL, Monarch
Photo paper sizes9x13, 10x15 cm
Custom media width148 - 215.9 mm
Custom media length148 - 355.6 mm
Duplex media weight64 - 120 g/m²
Paper tray media typesCoated paper, Envelopes, Photo paper, Plain paper
Non-ISO print media sizes2L, Executive (184 x 267mm), Index card, L, Ledger (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)A3, A4, A5, A6
JIS B-series sizes (B0...B9)B4, B5
Borderless printing media sizes2L, A3, A4, A6, Index card, L, Ledger, Letter
Maximum ISO A-series paper sizeA3
Multi-Purpose Tray media weight64 - 220 g/m²
Auto Document Feeder (ADF) media weight64 - 90 g/m²
DisplayLCD
Control typeTouch
Product colorBlack
Display diagonal3.7 \
Market positioningBusiness
Standard interfacesEthernet, USB 2.0, Wireless LAN
Compatible memory cardsMicroSD (TransFlash), MicroSDHC, MiniSD, MiniSDHC, MMC, MMC Mobile, MMC+, MS PRO, MS PRO Duo, SD, SDHC, SDXC
Sound pressure level (printing)50 dB
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (off)0.04 W
Power consumption (standby)5.5 W
Power consumption (PowerSave)1.8 W
Power consumption (average operating)32 W
Minimum storage drive space50 MB
Mac operating systems supportedMac OS X 10.10 Yosemite, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Other operating systems supportedAndroid, iOS, Windows Phone
Server operating systems supportedWindows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012 R2 x64, Windows Server 2012 x64
Windows operating systems supportedWindows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Bundled softwareBRAdmin Light, Embedded Web Server\\r MFL-Pro Suite\\r PaperPort 12SE\\r Presto! PageManager 9
Sustainability certificatesBlue Angel, ENERGY STAR
Storage temperature (T-T)20 - 33 °C
Operating temperature (T-T)10 - 35 °C
Operating relative humidity (H-H)20 - 80 %
Weight and Dimensions IconWeight and Dimensions
Depth345 mm
Width490 mm
Height240 mm

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