Brother MFC-J5730DW Reference Guide

Use this section to resolve problems you may encounter when using your Brother machine.
Identify the Problem
Even if there seems to be a problem with your machine, you can correct most problems yourself.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on.
• All of the machine's orange protective parts have been removed.
• The ink cartridges are installed correctly.
• The Scanner Cover and the Jam Clear Cover are fully closed.
• Paper is inserted correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer, or the wireless
connection is set up on both the machine and your computer.
• (For network models) The access point (for wireless), router, or hub is turned on and its link
button is blinking.
• To find the error and the solution, check the LCD or the machine's status in Status Monitor on
your computer.
Using the LCD Using the Status Monitor
1. Follow the messages on the LCD.
2. See the instructions in the following Error
and Maintenance Messages table.
3. If you cannot resolve the error, please refer
to the Online User's Guide: Error and
Maintenance Messages.
• Double-click the icon in the task tray.
• Each colour of the icon indicates the
machine's status.
• Click the Troubleshooting button to
access Brother's troubleshooting website.
B
Troubleshooting
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Brother MFC-J5730DW Specifications

General

Duplex printing	Yes
Print technology	Inkjet
Maximum resolution	1200 x 4800 DPI
Print speed (ISO/IEC 24734) mono	22 ipm
Print speed (ISO/IEC 24734) color	20 ipm
Time to first page (black, normal)	6 s
Duplex print speed (ISO/IEC 24734) mono	12 ipm
Duplex print speed (ISO/IEC 24734) color	11 ipm
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Copy speed (black, normal quality, A4)	12 cpm
Copy speed (color, normal quality, A4)	9 cpm
Scan to	E-mail, E-mail Server, FTP, File, Image, OCR, USB
Scanner type	Flatbed & ADF scanner
Input color depth	48 bit
Maximum scan area	210 x 297 mm
Output color depth	24 bit
Scan speed (color)	14 ppm
Maximum scan resolution	19200 x 19200 DPI
Duplex scan speed (color)	10 ppm
Optical scanning resolution	1200 x 1200 DPI
Faxing	Mono faxing
Fax memory	200 pages
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	100
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	3.66 \
Market positioning	Business
Internal memory	256 MB
Card reader integrated	No
Sound pressure level (printing)	50 dB
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Package depth	469 mm
Package width	639 mm
Package height	511 mm
Package weight	24300 g
Power consumption (off)	0.04 W
Power consumption (sleep)	1.6 W
Power consumption (standby)	6.5 W
Power consumption (average operating)	30 W
Sustainability certificates	Blue Angel, ENERGY STAR
Email protocols	APOP, POP3
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, 802.1x RADIUS, APOP, EAP-FAST, EAP-MD5, EAP-TLS, EAP-TTLS, HTTPS, IPPS, PEAP, SMTP-AUTH, SNMP, SSL/TLS, WPA-PSK, WPA2-PSK
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Mopria Print Service
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	100 sheets
Maximum input capacity	500 sheets
Total number of input trays	2
Auto document feeder (ADF) input capacity	50 sheets
Digital sender	-
Maximum duty cycle	- pages per month
Paper tray media types	Plain paper, Thin paper
ISO A-series sizes (A0...A9)	A3, A4
Maximum ISO A-series paper size	A3
Bundled software	Brother Control Center 4 Nuance PaperPort 14
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	398 mm
Width	530 mm
Height	374 mm