Error Message Action
Data Remaining in
Memory
Press . The machine will cancel the job and clear it from the
memory. Try to print again.
Disconnected
Try to send or receive again.
If calls are stopped repeatedly and you are using a VoIP (Voice over
IP) system, try changing the Compatibility to Basic (for VoIP).
See Related Information: Telephone Line Interference/VoIP at the end
of this section.
Document Jam/too
Long
The document was not inserted or fed correctly, or the document
scanned from the ADF was too long.
For more information, see the Online User's Guide: Document Jams.
High Temperature
After cooling the room, allow the machine to cool down to room
temperature. Try again when the machine has cooled down.
Hub is Unusable.
Hubs, including a USB flash drive with a built-in hub, are not
supported. Unplug the device from the USB direct interface.
Ink Absorber
NearFull
The ink absorber box or flushing box must be replaced soon. Contact
Brother customer service or your local Brother dealer.
Ink Absorber Pad
Full
The ink absorber box or flushing box must be replaced. Contact
Brother customer service or your local Brother Authorised Service
Centre to have your machine serviced.
Reasons for cleaning are:
1. The machine automatically cleans itself after you remove the
power cord and plug it back in.
2. After a paper jam has been cleared, the machine automatically
cleans itself before the next received page is printed.
3. The machine automatically cleans itself after sitting idle for more
than 30 days (infrequent use).
4. The machine automatically cleans itself after ink cartridges of the
same colour have been replaced 12 times.
Ink Low
One or more of the ink cartridges are near the end of their lives.
Order a new ink cartridge. You can continue printing until the
Touchscreen displays Replace Ink.
For more information, see the Online User's Guide: Replace the Ink
Cartridges.
• You can still scan even if the ink is low or needs to be
replaced.
Install Ink
Remove the new ink cartridge and re-install it slowly and firmly until it
locks into place.
For more information, see the Online User's Guide: Replace the Ink
Cartridges.
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