Brother MFC-J5730DW User Manual

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Error and Maintenance Messages
As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this
happens, your machine identifies the error or required routine maintenance and shows the appropriate message.
The most common error and maintenance messages are shown in the table.
You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's
FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.
• (MFC-J5930DW)
If the Touchscreen displays errors and your Android
™
device supports the NFC feature, touch your
device to the NFC symbol on the control panel to access the Brother Solutions Center and browse the
latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.)
Make sure the NFC settings of both your Brother machine and your Android
™
device are set to On.
• Related Information references are at the bottom of this page.
MFC-J2330DW/MFC-J5330DW/MFC-J5335DW
Error Message
Cause Action
B&W Print Only
Replace ink.
One or more of the colour ink cartridges
have reached the end of their lives.
You can use the machine in monochrome
mode for approximately four weeks
depending on the number of pages you
print.
While this message appears on the
Touchscreen, each operation works in the
following way:
• Printing
If the media type is set to Plain Paper
in the Basic tab, and Greyscale is
chosen in the Advanced tab of the
printer driver, you can use the machine
as a monochrome printer.
• Copying
If the paper type is set to Plain
Paper, you can make copies in
monochrome.
• Faxing
If the paper type is set to Plain
Paper, the machine will receive and
print the faxes in monochrome.
Replace the ink cartridges.
See Related Information: Replace the Ink
Cartridges.
Although the Cause column lists options
for using the machine after this error
appears, you may not be able to use the
machine until you replace the ink
cartridge(s) under the following
conditions:
• If you unplug the machine or remove
the ink cartridge.
• If you select the Slow Drying Paper
option on the machine or in the printer
driver.
BT Call Sign On
BT Call Sign is set to On. You cannot
change the Receive Mode from Manual to
another mode.
Set BT Call Sign to Off.
See Related Information: Enable the
Machine to Work with BT Call Sign (with
Your External Telephone only).
Cannot Detect
You installed a new ink cartridge too
quickly and the machine did not detect it.
Take out the new ink cartridge and
reinstall it slowly and firmly until it locks
into place.
See Related Information: Replace the Ink
Cartridges.
An ink cartridge is not installed correctly.
A used ink cartridge was reinstalled. Remove the used ink cartridge and install
a new one.
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Brother MFC-J5730DW Specifications

General

Duplex printing	Yes
Print technology	Inkjet
Maximum resolution	1200 x 4800 DPI
Print speed (ISO/IEC 24734) mono	22 ipm
Print speed (ISO/IEC 24734) color	20 ipm
Time to first page (black, normal)	6 s
Duplex print speed (ISO/IEC 24734) mono	12 ipm
Duplex print speed (ISO/IEC 24734) color	11 ipm
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Copy speed (black, normal quality, A4)	12 cpm
Copy speed (color, normal quality, A4)	9 cpm
Scan to	E-mail, E-mail Server, FTP, File, Image, OCR, USB
Scanner type	Flatbed & ADF scanner
Input color depth	48 bit
Maximum scan area	210 x 297 mm
Output color depth	24 bit
Scan speed (color)	14 ppm
Maximum scan resolution	19200 x 19200 DPI
Duplex scan speed (color)	10 ppm
Optical scanning resolution	1200 x 1200 DPI
Faxing	Mono faxing
Fax memory	200 pages
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	100
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	3.66 \
Market positioning	Business
Internal memory	256 MB
Card reader integrated	No
Sound pressure level (printing)	50 dB
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Package depth	469 mm
Package width	639 mm
Package height	511 mm
Package weight	24300 g
Power consumption (off)	0.04 W
Power consumption (sleep)	1.6 W
Power consumption (standby)	6.5 W
Power consumption (average operating)	30 W
Sustainability certificates	Blue Angel, ENERGY STAR
Email protocols	APOP, POP3
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, 802.1x RADIUS, APOP, EAP-FAST, EAP-MD5, EAP-TLS, EAP-TTLS, HTTPS, IPPS, PEAP, SMTP-AUTH, SNMP, SSL/TLS, WPA-PSK, WPA2-PSK
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Mopria Print Service
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	100 sheets
Maximum input capacity	500 sheets
Total number of input trays	2
Auto document feeder (ADF) input capacity	50 sheets
Digital sender	-
Maximum duty cycle	- pages per month
Paper tray media types	Plain paper, Thin paper
ISO A-series sizes (A0...A9)	A3, A4
Maximum ISO A-series paper size	A3
Bundled software	Brother Control Center 4 Nuance PaperPort 14
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	398 mm
Width	530 mm
Height	374 mm