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Brother MFC-J615W User Guide

Brother MFC-J615W
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Troubleshooting
73
B
Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or
other custom feature on a single telephone line with your machine, it may create
a problem sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error
Correction Mode) feature should help overcome this problem. This condition is
related to the telephone system industry and is common to all devices that send
and receive information on a single, shared line with custom features. If avoiding
a slight interruption is crucial to your business, a separate telephone line with no
custom features is recommended.
Copying Difficulties
Difficulty Suggestions
Cannot make a copy.
Make sure that the COPY key is illuminated.
Poor copy results when using the
ADF.
Try using the scanner glass. (See Using the scanner glass on page 22.)
Vertical black lines or streaks
appear in copies.
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the scanner. Clean the glass strip and scanner glass and the white bar and
white plastic above them. (See Cleaning the scanner in appendix A in the
Advanced User’s Guide.)
Copies are blank. Make sure you are loading the document properly. (See Loading documents
on page 22.)
Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass.
Reposition the document and try again.
Scanning Difficulties
Difficulty Suggestions
TWAIN or WIA errors appear when
starting to scan. (Windows
®
)
Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
your scanning application. For example, in PaperPort™11SE with OCR, click File,
Scan or Get Photo and click Select to choose the Brother TWAIN or WIA driver.
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Make sure the Brother TWAIN driver is chosen as the primary source.
In PageManager, click File, Select Source, TWAIN and choose the Brother
TWAIN driver.
Mac OS X 10.6.x users can also scan documents using the ICA Scanner Driver.
See Scanning a document using the ICA driver (Mac OS X 10.6.x) in the Software
User’s Guide.
Poor scanning results when using
the ADF.
Try using the scanner glass. (See Using the scanner glass on page 22.)
OCR does not work. Try increasing the scanner resolution.
(Macintosh users)
Make sure you have
finished downloading
and
installing
Presto! PageManager
from http://nj.newsoft.com.tw/download/brother/PM7installer_BR_multilang.dmg
Handling Incoming Calls (continued)
Difficulty Suggestions

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Brother MFC-J615W Specifications

General IconGeneral
Duplex printingNo
Print technologyInkjet
Maximum resolution6000 x 1200 DPI
Economical printingYes
Print speed (black, normal quality, A4/US Letter)35 ppm
Print speed (color, normal quality, A4/US Letter)28 ppm
Scan toE-mail, File, Image, OCR, USB
Grayscale levels256
Output color depth24 bit
Image formats supportedBMP, JPG, PNG, TIF
Maximum scan resolution19200 x 19200 DPI
Optical scanning resolution1200 x 2400 DPI
Copier resize25 - 400 %
Maximum copy resolution1200 x 1200 DPI
Maximum number of copies99 copies
N-in-1 copy function (N=)2, 4
Copy speed (black, normal quality, A4)23 cpm
Copy speed (color, normal quality, A4)20 cpm
FaxingColor faxing
Fax memory400 pages
Modem speed33.6 Kbit/s
Fax resolution (black)300 x 300 DPI
Fax speed dialing (max numbers)100
Total input capacity100 sheets
Total output capacity50 sheets
Auto document feeder (ADF) input capacity15 sheets
DisplayLCD
Display diagonal3.3 \
Market positioningHome & office
Compatible memory cardsMemory Stick (MS), MS PRO, SD, SDHC
Sound pressure level (printing)50 dB
Envelopes sizes10, C5, DL
Maximum print size215 x 355 mm
Paper tray media typesGlossy paper, Photo paper, Transparencies
Paper tray media weight64 - 220 g/m²
Non-ISO print media sizesExecutive
ISO A-series sizes (A0...A9)A4, A5, A6
Maximum ISO A-series paper sizeA4
Dimensions (WxDxH)390 x 180 x 375 mm
Networking featuresFast Ethernet
Wireless technology802.11b/g
All-in-one functionsCopy, Fax, Scan
Color all-in-one functionscopy, fax, print, scan
Compatible operating systemsWindows 2000/XP/Vista/7 Mac OS X 10.4.11/10.5.X/10.6.X
Security algorithms128-bit WEP, 64-bit WEP, SSID, WPA-PSK, WPA2-PSK
Supported network protocols (IPv4)ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), NetBIOS / WINS, LPR / LPD, Custom Raw Port/Port9100, DNS Resolver, mDNS, FTP Server, TELNET, SNMPv1, TFTP, Scanner Port, LLTD, Web Services, LLMNR
Standard interfacesEthernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity1
Power consumption (standby)6 W
Power consumption (average operating)19.5 W
Sustainability certificatesENERGY STAR
Maximum duty cycle2500 pages per month
Recommended duty cycle50 pages per month
Number of print cartridges4
Operating temperature (T-T)50 - 95 °F
Operating relative humidity (H-H)20 - 80 %

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