Brother MFC-J6935DW Basic User's Guide

Use this section to resolve problems you may encounter when using your Brother machine.
Identify the Problem
Even if there seems to be a problem with your machine, you can correct most problems yourself.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on.
• All of the machine's orange protective parts have been removed.
• The ink cartridges are installed correctly.
• The Scanner Cover and the Jam Clear Cover are fully closed.
• Paper is inserted correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer, or the wireless
connection is set up on both the machine and your computer.
• (For network models) The access point (for wireless), router, or hub is turned on and its link
button is blinking.
• To find the error and the solution, check the LCD or the machine's status in Status Monitor on
your computer.
Using the LCD Using the Status Monitor
1. Follow the messages on the LCD.
2. See the instructions in the following Error
and Maintenance Messages table.
3. If you cannot resolve the error, please refer
to the Online User's Guide: Error and
Maintenance Messages.
• Double-click the icon in the task tray.
• Each color of the icon indicates the
machine's status.
• Click the Troubleshooting button to
access Brother's troubleshooting website.
B
Troubleshooting
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Brother MFC-J6935DW Specifications

General

Type	all in one, copier, fax, scanner
Color	gray
Touch Screen	yes
Display Size	3.7 inches
Tray Capacity	500
Output Tray Capacity	100
Automatic Document Feeder Capacity	50 sheets
Paper Size	letter, ledger, executive, envelope (com-10, dl envelope, monarch), a3, a4, a5, a6 photo 4"x6", 3.5"x5", 5"x7", 5"x8", manual by-pass: 3.5" x 5" to 11" x 17"
Printing Method	color
Color Print Speed	20 pages per minute
Mono Print Speed	22 pages per minute
First Page Print Time	6 seconds
Print Resolution Mono	up to 4800 x 1200
Print Resolution Color	up to 4800 x 1200
Two-Sided Printing	no
Maximum Number of Pages Per Month	up to 30, 000
Photo Printing	yes
Scanner Type	flatbed
Scan Resolution	up to 19200 x 19200
Duplex Scan	yes
Fax Function	yes
Cartridges	lc3029bk/c/m/y inkvestment super high-yield cartridges
Number Of Cartridges	4
Number of Ink Tanks	0
Internal Memory	yes
Memory Card	no
Network	wired, wireless
Connectivity	apple airprint, brother iprint&scan, ethernet, google cloud print, mopria print service, nfc, usb, wi-fi direct
OS Compatibility	windows 10, 8.1, 8, 7, vista; windows server 2012, 2012 r2, 2008, 2008 r2; os x v 10.11.x, 10.10.x, 10.9.5.x; hdd space for drivers and apps
Mobile Devices Connection	yes

Weight and Dimensions

Depth	22.7 inches
Height	14.7 inches
Width	22.6 inches
Net Weight	51.8 pounds