Brother MFC-J815DW User Manual

Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal
Report > Transfer Faxes to Your Computer
Transfer Faxes to Your Computer
You can transfer the faxes from your machine's memory to your computer.
>> MFC-J805DW/MFC-J815DW
>> MFC-J995DW
MFC-J805DW/MFC-J815DW
1. Press Stop/Exit to clear the error temporarily.
2. Make sure you have installed Brother software and drivers on your computer, and then turn on PC-FAX
Receive on the computer. Do one of the following:
• Windows 7
From the
(Start) menu, select All Programs > Brother > Brother Utilities.
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left
navigation bar, and then click Receive.
• Windows 8 and Windows 10
Launch
(Brother Utilities), and then click the drop-down list and select your model name (if not
already selected). Click PC-FAX in the left navigation bar, and then click Receive.
3. Read and confirm the instructions on your computer.
Faxes in the machine's memory will be sent to your computer automatically.
When faxes in the machine's memory are not sent to your computer:
Make sure you have set [PC Fax Receive] on the machine.
Press a or b to select [Backup Print: On] or [Backup Print: Off]. Press OK.
If faxes are in the machine's memory when you set up PC-Fax Receive, the LCD will ask if you want to
transfer the faxes to your computer.
Press c to transfer all faxes in the memory to your computer.
MFC-J995DW
1. Press
to interrupt the error temporarily.
2. Make sure you have installed the Brother software and drivers on your computer, and then turn on PC-FAX
Receive on the computer. Do one of the following:
• Windows 7
From the
(Start) menu, select All Programs > Brother > Brother Utilities.
Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left
navigation bar, and then click Receive.
• Windows 8 and Windows 10
Click
(Brother Utilities), and then click the drop-down list and select your model name (if not
already selected). Click PC-FAX in the left navigation bar, and then click Receive.
3. Read and confirm the instructions on your computer.
Faxes in the machine's memory will be sent to your computer automatically.
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Brother MFC-J815DW Specifications

General

Brand	Brother
Model	MFC-J815DW
Category	All in One Printer
Language	English