Brother MFC-J835DW Web Connect Guide

Troubleshooting
19
A
Service temporarily
unavailable.
Try again later.
There is a problem with the service
and it cannot be used now.
Wait and try again. Try accessing the
service from a computer to confirm
whether it is available or not.
Incorrect PIN code.
Enter PIN correctly.
The PIN code registered to the
machine is incorrect. The PIN code is
the four-digit number that was entered
when registering the account to the
machine.
Enter the correct PIN code.
Incorrect or expired ID.
Enter correctly or
reissue temporary ID.
Temporary ID is valid
within 24 hours
after issuance.
The temporary ID that was entered is
incorrect.
Enter the correct temporary ID.
The temporary ID that was entered
has expired. A temporary ID is valid
for 24 hours.
Apply for Brother Web Connect
access again and receive a new
temporary ID, and then use the new
ID to register the account to the
machine. (Applying for Brother Web
Connect Access uu page 6 and
Registering and Deleting accounts on
the machine uu page 8)
Display name has already
been registered.
Enter another display name.
The name entered as the display
name has already been registered.
Enter a different display name.
Max Qty of accounts reached
Try again after deleting
unnecessary accounts.
The maximum number of accounts
(10) have already been registered.
Try again after deleting unnecessary
accounts.
Error Message Cause Action

Brother MFC-J835DW Specifications

General

Printer Type	Inkjet
Functions	Print, Copy, Scan, Fax
Print Resolution	Up to 6000 x 1200 dpi
Print Speed (Black)	Up to 12 ppm
Print Speed (Color)	Up to 10 ppm
Duplex Printing	Yes
Wireless	Yes
Fax Modem Speed	14.4 kbps
Connectivity	USB, Ethernet, Wi-Fi
Paper Handling	100-sheet input tray
Automatic Document Feeder	Yes, 20 pages
Operating System Compatibility	Windows, macOS
Mobile Printing	Apple AirPrint, Google Cloud Print, Brother iPrint&Scan
Scanner Type	Flatbed, ADF
Maximum Scan Resolution	1200 x 2400 dpi
Ink Cartridges	Black, Cyan, Magenta, Yellow
Display	2.7" Touchscreen Color LCD