Brother MFC-J895DW User Manual

Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Front of the Machine (Jam
B Front)
Paper is Jammed in the Front of the Machine (Jam B Front)
If the LCD displays [Jam B Front] or [Repeat Jam B Front], follow these steps:
1. Unplug the machine from the AC power outlet.
IMPORTANT
(MFC-J491DW/MFC-J497DW/MFC-J690DW)
Before you unplug the machine from the power source, you can transfer your faxes that are stored in the
machine's memory to your computer or another fax machine so you will not lose any important
messages.
2. Pull the paper tray (1) completely out of the machine.
1
3. Pull the two green levers inside the machine to release the jammed paper.
4. Slowly pull out the jammed paper (1).
1
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Brother MFC-J895DW Specifications

General

Type	all in one, fax, printer, scanner
Color	black
Touch Screen	yes
Display Size	2.7 inches
Tray Capacity	150
Automatic Document Feeder Capacity	20 sheets
Paper Size	up to 8.5" x 11.7" (letter size)
Printing Method	color
Color Print Speed	10 pages per minute
Mono Print Speed	12 pages per minute
First Page Print Time	8 seconds
Print Resolution Mono	up to 6000 x 1200
Print Resolution Color	up to 6000 x 1200
Media Types	letter, envelope, legal, executive, a4, a6, envelope (c5), envelope (dl), envelope (monarch), photo (3.5" x 5"), photo (4" x 6"), photo (5" x 7"), photo (5" x 8"), photo (8" x 10")
Two-Sided Printing	yes
Maximum Number of Pages Per Month	up to 2, 500
Reduction and Enlargement	yes
Photo Printing	yes
Scanner Type	flatbed, sheetfed
Scan Resolution	up to 1200 x 2400
Duplex Scan	no
Copier Resolution Mono	up to 1200 x 1200
Copier Resolution Color	up to 1200 x 1200
Fax Function	yes
Cartridges	lc3011bk, lc3011c, lc3011m, lc3011y, lc3013bk, lc3013c, lc3013m, lc3013y
Number Of Cartridges	4
Number of Ink Tanks	0
Internal Memory	yes
Memory Card	no
Network	wired, wireless
Connectivity	apple airprint, brother iprint&scan, ethernet, none, mopria print service, nfc, usb 2.0, wi-fi, wi-fi direct
OS Compatibility	windows 10, windows 8.1, windows 8, windows 7, windows server 2008 r2, windows server 2008, macos (10.11.6), os x (10.12.x), os x (10.13.x)
Mobile Devices Connection	yes
Voice Assistant	no

Weight and Dimensions

Depth	13.4 inches
Height	6.8 inches
Width	15.7 inches
Net Weight	18.1 pounds