To Next PageTo Next PageWhy is my Brother PJ-763 Printer not feeding paper, even though the motor is running?
If your Brother printer's motor is running, but the paper isn't feeding, make sure the release cover is completely closed. Also, ensure you are using genuine Brother thermal paper, as other types may not feed correctly. If problems persist, the printer may be damaged.
What to do if my Brother PJ-763 ejects a partially printed page?
If your Brother printer ejects a partially printed page, ensure you are using the correct paper size setting.
What to do if the Brother Printer paper feeds through but nothing prints?
If paper feeds through your Brother printer but nothing appears on it, make sure you are using thermal paper and that the print surface faces the back when looking from the front of the printer.
What to do if Brother Printer prints blank pages?
If your Brother printer feeds paper but nothing appears on the paper, ensure you are using thermal paper. Also, the print surface must face the back when looking from the front of the printer. You can also check the print density setting using the Printer Setting Tool.
What to do if Brother Printer ejects a partially printed page?
If the Brother printer ejects a partially printed page, and the DATA indicator remains lit or flashing in green, use the correct paper size setting.
Why is my Brother Printer top margin incorrect?
If the top margin is incorrect on your Brother printer, make sure the correct margins have been set in the Printer Setting Tool or your application. Adjust the top and bottom margins as needed. Also, make sure you are not forcefully inserting the paper into the paper input slot, and always insert paper carefully.
Why is my Brother PJ-763 Printer side margins incorrect?
If the side margins are incorrect on your Brother printer, make sure the correct margins have been set in the Printer Setting Tool or your application. Adjust the left margin as needed. Also, make sure the application, the printer, and the printer driver have been set to match the paper size of the paper that is loaded in the printer. If the application or printer driver has been set to a different paper width, the image will not be printed in the proper horizontal position, so adjust the settings as needed.
Why does the Brother Printer DATA indicator turn off while a page is still in the printer?
If the DATA indicator turns off while a page remains in the Brother printer, the computer or mobile device may not have sent a full page of data, or the wrong page size information, or the size of the loaded paper is wrong. Try printing the document again.
How to confirm IP address and Subnet Mask for Brother Printer?
To confirm the IP address and the Subnet Mask for your Brother printer, confirm the IP address and the Subnet Mask. Verify that both the IP addresses and Subnet Masks of your computer and your printer are correct and located on the same network. Confirm your IP address, Subnet Mask and other network settings using the Printer Setting Tool.
What to do if the Brother PJ-763 application isn't sending data and the DATA indicator isn't green?
If the DATA indicator on your Brother printer isn't lighting up green when the application sends data, check the connection. For USB, ensure the cable is firmly and correctly connected, and try a different USB cable. For Bluetooth (PJ-762/ PJ-763/PJ-763MFi only), verify the (Bluetooth) indicator is lit blue and specify the correct Bluetooth settings in the Printer Setting Tool. For Wi-Fi (PJ-773 only), check that the (Wi-Fi) indicator is lit blue and specify the correct Wi-Fi settings in the Printer Setting Tool.
General| Type | Mobile printer |
|---|---|
| Print speed | 8 ppm |
| Print technology | Thermal |
| Maximum resolution | 300 x 300 DPI |
| Bluetooth | Yes |
| Bluetooth version | 2.0+EDR |
| Bluetooth profiles | BIP, HCRP, OPP, SPP |
| USB 2.0 ports quantity | 1 |
| Connectivity technology | Wired & Wireless |
| Product color | Black |
| Flash memory | 6 MB |
| RAM capacity | 32 GB |
| Certification | Citrix ready |
| Non-ISO print media sizes | Letter |
| ISO A-series sizes (A0...A9) | A4, A5 |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | -10 - 50 °C |
| Operating relative humidity (H-H) | 20 - 80 % |
| Wi-Fi | No |
| Package weight | 980 g |
| Cables included | USB |
| Maximum media length | 279.4 mm |
| Maximum printing width | 208.8 mm |
| Harmonized System (HS) code | 84433210 |
Weight and Dimensions| Depth | 55 mm |
|---|---|
| Width | 255 mm |
| Height | 30 mm |
