10
Mobile App
Neither measurement data nor annotations are stored on your mobile device, everything is uploaded to and stored on
the instrument.
Service and Support
The instrument comes with the standard product warranty for Brüel & Kjær products.
Visit www.bksv.com/Service to request a quote for or find information about services.
l
Hardware maintenance and repair
l Calibration
l Extended warranty contracts for hardware
Firmware updates: Return the instrument to a certified service centre to update the firmware.
✐ Note: When you return your instrument for service, the firmware will be updated to the latest version.
Application updates:Updates are handled via the application.
Contact Information
For service and support, contact your nearest Brüel & Kjær Customer Care support team.
Headquarters: info@bksv.com, +45 7741 2000
China (Beijing): +86 10 59935811
France: service.fr@bksv.com, +33 1 69 90 71 02
Germany: bkservice.de@bksv.com, +49 421 17 87 0
Italy: it.info@bksv.com, +39 02 5768061
Japan: info_jp@bksv.com, +81 3 6810 3500
North & South America: bkservice@bksv.com, +1 770 209 6907
Spain: servicio.tecnico@bksv.com, +34 91 659 08 20
UK & Ireland: ukservice@bksv.com, +44 1223 389800
Go to www.bksv.com/contact for contact information to our other global offices.
Introduction: Service and Support
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