Troubleshooting
Please identify problems and possible solutions for requesting maintenance
assistance. If problem can not be resolved by following the steps described,
contact your dealer or a qualified professional.
Problem Possible cause Solution
Indoor unit
can’t receive
remote
control's
signal or
remote
control
has no
action.
Determine if the remote control
is within the signal receiving
range.
Determine if other obstacles
are preventing signal receptivity.
Unit not responding to the
remote control．
Determine if remote control is
working properly. Possible
problems: low sensitivity,
fuzzy display or no display.
Determine if interference has
occurred due to severe static
electricity or voltage surge.
remote controller?
Remove the plug from the wall
outlet. Wait three minutes.
Reinsert the plug into the
outlet, then turn the unit on.
Make sure the remote control is
within the receiving range:
26.2ft(8m).
Eliminate possible obstacles that
can block signal reception.
Select proper angle and point
the remote controller at the re-
ceiving window on indoor unit.
Replace batteries if remote
control performs slowly or
poorly.
close to indoor unit.
and then try it again.
roller appears to be damaged.
If yes, replace it.
Air conditioner
unit does not
release air.
unit is blocked?
temperature is reached to set
temperature?
ature, indoor unit will stop bl-
owing out air.
Heating Mode not starting right
after setting it in the remote
control.
out cold air, indoor unit will be
started after delaying for sev-
eral minutes, which is a nor-
mal phenomenon.
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