Using the phone
If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp 
22
Voicemail (BT 1571)
1. If you have subscribed to BT Answer 1571 you can 
press and hold   to listen to your messages.
Keypad lock 
To lock the keypad 
1. Press and hold   for 2 seconds. The handset gives 
a confirmation tone and 
Keypad
 
locked
 is briefly 
displayed before returning to the home screen, with 
the   icon displayed. 
To unlock the keypad: 
1. Press and hold   for 2 seconds. The handset gives 
a confirmation tone and 
Keypad
 
unlocked
 is briefly 
displayed before returning to the home screen.
You can lock the keypad so that 
it can’t be used accidentally 
while you’re carrying it around.
With the keypad locked, you 
can still call the emergency 
services on 999 and 112 using 
preparatory dialling and you 
can still answer incoming calls 
and operate the in call features 
as normal. When the call is 
ended, the   comes on again.