If you ever need some help
Choose the way that suits you.
Go to bt.com/business/help
It’s the quickest and easiest way to get help, all day, every day.
Chat to us at bt.com/bbchat
We’re here to help Monday to Friday, between 8am and 8pm.
Call us
If you need to talk, give us a ring on 0800 800 154. Make sure
you’re next to your Hub with a computer or device if you call.
Get help from other users
Join the conversation in the BT Business Community Forum at
business.forums.bt.com
Other information
Radio Equipment Directive Declaration of Conformity
Hereby, British Telecommunications plc declares that the radio
equipment type Business Smart Hub Type A is in compliance with
Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at
bt.com/business/hubhelp
Radio transmission information
Frequency range (GHz) Max power in the range (dBm)
2.412 – 2.742 19.98
5.15 – 5.25 22.87
5.25 – 5.35 22.89
5.37 – 5.725 25.53
The BT Smart Hub contains code that is covered by the GNU General
Public License (GPL). In accordance with the GPL, BT has made the
relevant code available for download at bt.com/help/gplcode
Your Hub is classed as electrical or electronic equipment,
so DO NOT put it in your normal rubbish bin. You’ll nd
instructions for recycling the Hub and other BT equipment on
the back of your Hub’s box.
Your device’s operating temperature range is between +10°C
and +45°C.
11 For more help, go to bt.com/business/hubhelp
4005 BTB Smart Hub User Guide-FTTP v4 [3].indd 11 26/01/2018 16:09
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