Here’s what’s in help
Help with set-up 13
Help with Freeview 13
Help with extra channels 14
How to control your TV using your BT TV remote 15
Get to know your TV Box 16
Parental Controls and PINs 17
Accessibility tools 18
Where to start
Take a look at bt.com/help/tv
Or chat with us online (any time between 7am
and 11pm) at bt.com/chat
If you need to talk to us, give us a ring between
8am and 9pm on 0800 111 4567. We’re usually
less busy between 12pm and 6.30pm.
You can report a fault at bt.com/faults
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