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If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
IMPORTANT
To use BT Services and BT Calling 
Features you must first subscribe (if 
required) to the relevant service from 
your network provider. A quarterly 
fee may be payable. For more details 
on BT’s Calling Features, call BT free 
on 0800 800 150.
If you are not connected to the BT 
network, some of these services 
may not be available. Please contact 
your network provider. Call Diversion 
services may allow other divert 
options. Check with your network 
provider for details.
For further information, see the BT 
Calling Features user guide supplied 
when you subscribe to the services of 
your choice.
 
A long press and hold of the 
button will emit an error beep 
(if the handset key tone is set to on) 
and will not open the BT menu. 
BT Network Services
By selecting the BT Services menu you can access a range of 
useful pre-stored numbers and further BT Calling Features.
Pre-stored BT Services numbers:
• Helpdesk • Check divert
• BT 118500 (directory enquiries) • Call wait on
• Divert on • Call wait off
• Divert off • Check call wait
BT Diverse 7110 Plus Helpdesk
1.  Press   (a short press only).
2.  Helpdesk is highlighted. Press 
 
to call.
BT 118500 (Directory Enquiries)
1.  Press   (a short press only).
2.  Scroll 
 
to BT 118500 and press 
 
to call.
Call Divert on/off/check
1.  Press   (a short press only).
2.  Scroll 
 
to select Divert on, Divert off or Check divert.
3
.  Press 
 
to call. Follow the spoken instructions, or listen for 
confirmation/status of your instructions.
Call Waiting on/off/check
1.  Press   (a short press only).
2.  Scroll 
 
to Call wait On, Call wait off or  Chk call wait.
3
.  Press 
 
to call. Follow the spoken instructions, or listen for 
confirmation/status of your instructions.
Call Divert will divert all incoming calls 
to another number of your choice.
Call Waiting lets you know if another 
person is trying to contact you while 
you are on a call. If a second caller 
rings you will hear a beep in the 
handset. Providing you have also 
subscribed to Caller Display, the 
screen will show the caller’s details.