Troubleshooting
If your BUFFALO appliance develops a fault, please check the following table before making a call to the
Helpline or your BUFFALO dealer.
Fault Probable Cause Solution
The appliance is
not working
The unit is not switched on Check the unit is plugged in correctly and
switched on
The Stop button not released
(GJ461)
Turn button clockwise to release
Plug and lead are damaged Call BUFFALO agent or qualified Technician
Fuse in the plug has blown Replace the fuse
Power supply Check power supply
The overload switch has activated See overload switch information in the
Operation section of this manual
Safety Guard not closed Close Safety Guard fully
Appliance not in gear Put in gear
Bowl not fully raised Ensure the Bowl lever is pushed back fully
Bowl will not fit
back in to place
Bowl pins or surrounding area
clogged with mix
Clean the appliance
The appliance is
overheating
The mixing bowl is overloaded Turn off the appliance and empty some of the
contents
The appliance has been operating
for too long
Turn off the appliance and allow to cool down
for 30 minutes
The appliance is
noisy
Bowl or mixing attachment not
correctly fitted
Remove and refit bowl/mixing attachment
Worn bearings/damaged gears Call BUFFALO agent or qualified Technician
Grease has dried up in the
gearbox
Call BUFFALO agent or qualified Technician
The mixing
attachment fails to
rotate properly
The belt has become loose Call BUFFALO agent or qualified Technician
Cannot select gear Gearing cogs misaligned Turn Off appliance and manually turn the whisk
attachment slightly. Select the gear again.
Technical Specifications
Model Voltage Power Current
Dimensions
H x W x D mm
Weight
(kg)
Bowl
Volume
GL190 220-240V 50Hz 550W 1.8A 610 x 395 x 395 36kg 10L
GL191 220-240V 50Hz 1100W 4.7A 794 x 555 x 558 64kg 20L
GJ461 220-240V 50Hz 1500W 6.5A 1142 x 579 × 611 160kg 30L
GL190-GL191_GJ461_ML_A5_v7_20180928.indb 16 2018/9/28 16:02
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