Buffalo TeraStation TS3400R

Questions and Answers

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Antonio CombsAug 8, 2025
Why is video recording not starting on my Buffalo TeraStation TS3400R Storage?
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  Paula KellyAug 9, 2025
  If video recording doesn't start on your Buffalo Storage, first ensure that the surveillance camera setting is enabled in Settings. Also, verify that the LAN cables between the TeraStation and network camera are correctly inserted and that the power is on. Ensure the video recording policy is registered from Camera Policies and that the device is connected to the correct network and LAN port as set in Settings. Check if the disk is full, and if so, free up space. Make sure the time is correctly set for both the TeraStation and network camera in Settings. Finally, confirm that you have enough camera licenses; if not, purchase and register an additional license.
S
Sherry ConwayAug 16, 2025
How to fix 'cannot view network camera using Live Viewer' on Buffalo Storage?
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  Jason RodriguezAug 16, 2025
  If you can't view the network camera using Live Viewer on your Buffalo Storage, it could be due to the network camera not being registered in some camera policies. To fix this, register the network camera from camera policies. Also, there might be an error in the network camera settings, so verify the settings in the camera policies.
H
hayden77Aug 25, 2025
What to do if I cannot enable the surveillance camera on Buffalo TeraStation TS3400R?
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  James CurryAug 25, 2025
  If you cannot enable the surveillance camera on your Buffalo Storage, it is possible that failover is running. You should disable failover to resolve this issue.
O
oconnellernestAug 31, 2025
What to do if recorded data is missing on Buffalo TeraStation TS3400R Storage?
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  doughertysandraAug 31, 2025
  If there is no recorded data or the recorded data cannot be found on your Buffalo Storage, it might be because a camera was added in camera policies while Surveillance Video Manager was running. If this is the case, this video may not be accessible. Restart Surveillance Video Manager to enable searching for recorded video from the new camera.

Summary

Chapter 1 Getting Started

Turning the TeraStation On and Off

Instructions for powering the device on and off.

Changing the Administrator Password

Procedure to modify the default admin password for security.

Chapter 2 Configuration

Opening Settings

Guide to accessing the TeraStation's administrative interface via a browser.

Chapter 3 Access Restrictions

Adding a Shared Folder

How to create new folders for data sharing and access control.

Adding Users

Configuring Access Restrictions

Methods to set read/write or deny access for users and groups.

Chapter 4 Managing Storage

RAID Arrays

Supported RAID levels and configuration options.

Formatting Drives

Erase Data on the TeraStation Completely

Using the TeraStation as an iSCSI Device

Chapter 5 Backup

Back Up from the TeraStation

Options for backing up data to various destinations.

Failover

Setting up a redundant backup TeraStation for automatic takeover.

Chapter 6 Remote Access

WebAccess

Enabling remote access to shared folders via the internet.

FTP

Chapter 9 Surveillance Server

Getting Started

Enabling Surveillance Cameras

Configuring and activating network cameras.

Viewing Saved Video

Chapter 10 Advanced Features

Antivirus Software

Managing the device's built-in virus protection.

UPS (Uninterruptible Power Supply)

Chapter 11 Utilities

NAS Navigator2 for Windows

NAS Navigator2 for Mac

Mount as Network Drive

Changing the IP Address

Chapter 12 Appendix

Errors

Common error messages and troubleshooting solutions.