BullFrog A7 - Display and Error Messages

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is guide is meant to assist in solving simple problems that may occur with your spa. If the problem cannot be solved using these
procedures, contact your authorized Bullfrog Spas Dealer.
Control panel displays an error message:
Cause: An error has occurred.
Solution: See Diagnostic Messages for specic errors.
Control pad and spa equipment do not operate:
Cause #1: No electrical power to spa.
Solution: Turn on or reset the GFCI circuit breaker. If this does not solve the problem, have a qualied Electrician check the electrical
service.
Cause #2: e 20 or 30A fuse, depending on the system, has blown.
Solution: Contact your authorized Bullfrog Spas Dealer.
GFCI breaker trips repeatedly:
Cause #1: Improper wiring to spa or GFCI breaker is defective.
Solution: Consult with a qualied Electrician.
Cause #2: ere is a defective component on the spa.
Solution: Contact your authorized Bullfrog Spas Dealer.
Spa pump turns o during operation:
Cause #1: Automatic timer has completed its 30 or 60 minute cycle.
Solution: Turn on the pump.
Cause #2: Pump has overheated due to the vents on the equipment door being blocked.
Solution: Clear items away from vents.
Cause #3: e pump motor is defective.
Solution: Contact your authorized Bullfrog Spas Dealer.
Spa will not heat:
Cause #1: ermostat has been turned down or set to low heat range.
Solution: Adjust thermostat to desired temperature or set to high heat range.
Cause #2: High limit sensor has tripped.
Solution: Press any button to reset.
Cause #3: Heating system is defective.
Solution: Contact your authorized Bullfrog Spas Dealer.
Standard Spa light does not work:
Cause #1: Light bulb has burned out.
Solution: Replace light bulb.
Cause #2: Lighting system is defective.
Solution: Contact your authorized Bullfrog Spas Dealer.
Jets surge on and o:
Cause: Water level is too low or lters may be dirty.
Solution: Adjust water to the water level indication mark on the faceplate of the lter assembly. Clean the lters.
Spa pump will not turn on, creates a burning smell while running, or makes excessive noise while running:
Cause: Pump motor is defective. Running during high ambient outside temperatures, excessive run time.
Solution: Contact your authorized Bullfrog Spas Dealer.
Jets are weaker than normal or do not work at all, but the pump is running:
Cause #1: Jet handle(s) X Series are partially or fully closed. Valves are closed Series A & R JetPak II,
Solution: Open jet handle(s) / valve(s).
Cause #2: Filter cartridge is dirty.
Solution: See Cleaning the Filter.
Cause #3: ere is air trapped in the spa equipment or its face piping.
Solution: Remove the clamp to the air bleed line and remove the air line from the pump until air has purged out and you see water
ow and reconnect.
Cause #4: e suction tting(s) are blocked.
Solution: Remove any debris that may be blocking the suction tting(s).
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