67
Warranty Performance
Bullfrog or its authorized agent will repair or replace any malfunc-
tioning or defective component on the Bullfrog Spa that is cov-
ered under the terms of this limited warranty and was purchased
from an authorized Bullfrog Spas dealer.
In doing so, Bullfrog reserves the right, at its option, to
either repair or replace the defective spa or component.
If Bullfrog Spas determines that the repair of the defect
is not feasible, we reserve the right to instead provide a replace-
ment spa or component equal in value to the original purchase
price of the defective spa or value of the component. In such an
event, costs for removal of the defective product, shipping costs
of the replacement product , and delivery will be the responsibil-
ity of the owner. In the event of a structure or frame failure after
seven years from the original spa purchase date the defective
spa must be sent to Bullfrog for repair. Bullfrog reserves the right
to use either new or reconditioned replacement components.
In some situations, the servicing dealer may charge the owner a
reasonable travel mileage fee. Any repair or replacement shall
provide no new warranty coverage, but shall retain only the
remaining portion of the original product’s warranty.
Bullfrog’s Lifetime warranties provide coverage solely to
the original retail purchaser of the spa and extend only for the
length of his or her lifetime. If the original retail purchaser is not
a natural person (i.e. Corporation, L.L.C., Family Trust, etc.), “life of
the purchaser” shall mean ten years.
To obtain warranty service, contact your authorized
Bullfrog Spas dealer or Bullfrog and submit proof of purchase.
Any defective spa or component sent directly to the factory for
warranty repair must be pre-authorized by Bullfrog and must be
freight prepaid. Return freight will be paid by Bullfrog on all war-
ranted components and spas, excluding any spa returned that is
more than seven years after its purchase date. If the entire spa is
sent to the factory for repair, all costs of removing and re-install-
ing the spa at spa owner’s location will be the responsibility of the
spa owner. Repair or replacement, as described above, shall be
Bullfrog’s sole liability for any breach of this limited warranty.
Exclusions
• The spa has been subject to alteration, neglect, misuse or abuse.
• Any repairs are attempted by anyone other than an authorized
agent of Bullfrog.
• The spa has been used in a non-residential application or in
an application for which it was not designed.
• Damage is caused by an Act of God or any other cause be-
yond the control of Bullfrog.
• Damage is caused by the addition or use of any non-ap-
proved mechanical or electrical component, or chemical
substance.
• Damage is caused by shipping, moving, mishandling, improper
installation or electrical hook-up by someone other than Bullfrog.
• Damage to the spa shell is caused by excessive heat build-
up due to failure to cover spa while empty of water and/or
exposed to direct sunlight.
• Damage is caused by operating the spa outside the water
temperature range of 32°F-120°F (0°C-49°C).
• Damage is caused by improper maintenance of spa water
chemistry or by allowing undissolved spa chemicals to lie on
the spa’s surface.
This Bullfrog Spa limited warranty is void if any of the following occur:
Limitations
THIS LIMITED WARRANTY TAKES THE PLACE OF ALL OTHER WAR-
RANTIES, EXPRESS OR IMPLIED, IN FACT OR AT LAW, INCLUDING
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. ALL WARRANTY SERVICE MUST BE PER-
FORMED BY BULLFROG OR ITS AUTHORIZED AGENT. NO AGENT,
DEALER, DISTRIBUTOR, SERVICE COMPANY OR OTHER PARTY IS
AUTHORIZED TO CHANGE, MODIFY OR EXTEND THE TERMS OF
THIS LIMITED WARRANTY IN ANY MANNER WHATSOEVER.
Disclaimers
BULLFROG AND ITS AUTHORIZED AGENTS SHALL NOT BE LIABLE
FOR ANY INJURY, LOSS, COST OR OTHER DAMAGE, WHETHER
INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE, ARISING
OUT OF ANY DEFECT COVERED BY THIS LIMITED WARRANTY,
INCLUDING WITHOUT LIMITATION, LOSS OF USE OF THE SPA
AND COST FOR REMOVAL OF DEFECTIVE PRODUCT, EVEN IF
BULLFROG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE. THE LIABILITY OF BULLFROG UNDER THIS LIMITED
WARRANTY, IF ANY, SHALL NOT EXCEED THE ORIGINAL AMOUNT
PAID FOR THE DEFECTIVE PRODUCT. COVERAGE UNDER THIS
LIMITED WARRANTY SHALL COMMENCE AS OF THE ORIGINAL
DATE OF PURCHASE AND THE DURATION OF SUCH COVERAGE
SHALL NOT EXTEND FOR ANY REASON WHATSOEVER BEYOND
THE STATED TIME PERIOD. THESE DISCLAIMERS SHALL BE
EQUALLY APPLICABLE TO ANY SERVICE PROVIDED BY BULLFROG
OR ITS AUTHORIZED AGENTS.
Legal Rights
This Limited Warranty gives you specic legal rights. You may also
have other rights which vary from state to state. Some states do
not allow limitations on how long an implied warranty lasts, so
this limitation may not apply to you. Prompt return of a complet-
ed warranty registration form protects your warranty rights.
U.S. Patents: 5,754,989, 5,987,663, 6000,073, 6,092,246,
6,256,805, 6,543,067.
Additional patents pending.
New Zealand Patent: 334,093.
Canada Patent: 2,260,237
Other patents pending: 12 additional countries.
7017 West 11800 South • Herriman, Utah 84096
Tel (801) 565-8111 • Fax (801) 565-8333
www.bullfrogspas.com • info@bullfrogspas.com
Updated 1/2022
• Damage is caused by failure to install, maintain and operate
the spa in accordance with the recommendations contained in
the Bullfrog Owner’s Manual, Pre-Delivery Guide or any other
printed instructions, notice or bulletin from Bullfrog.
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