Warranty Performance
Bullfrog or its authorized agent will repair or replace any
malfunction or defective component on the Bullfrog Spa that
is covered under the terms of this limited warranty and was
purchased from an authorized Bullfrog spa dealer.
In doing so, Bullfrog reserves the right, at its option, to either
repair or replace the defective spa or component.
If Bullfrog determines that the repair of the defect is not feasi-
ble, we reserve the right to instead provide a replacement spa
or component equal in value to the original purchase price of
the defective spa or original value of the component. In such
an event costs for removal of the defective spa, shipping costs
of the replacement product and delivery will be the responsi-
bility of the spa owner. Bullfrog reserves the right to use either
new or reconditioned replacements components. In some
situations, the servicing dealer may charge a reasonable travel
mileage fee. Any repair or replacement shall provide no new
warranty coverage, but shall retain only the remaining portion
of the original product’s warranty.
To obtain warranty service, contact your authorized Bullfrog
Spa Dealer or Bullfrog and submit proof of purchase. Any
defective spa or component sent directly to the factory for
warranty repair must be pre-authorized by Bullfrog and must
be freight prepaid. Return freight will be paid by Bullfrog on all
warranted components and spas, excluding any spa returned
that is more than seven years after its purchase date. If the
entire spa is sent to the factory for repair, all costs of remov-
ing and re-installing the spa at spa owner’s location will be
the responsibility of the spa owner. Repair or replacement, as
described above, shall be Bullfrog’s sole liability for any breach
Exclusions
This Bullfrog Spa limited warranty is void if any of the follow-
ing occur:
• The spa has been subject to alteration, neglect, misuse or
abuse.
• Any repairs are attempted by anyone other than an autho-
rized agent of Bullfrog.
• The spa has been used in a non-residential application or
in an application for which it was not designed.
• Damage is caused by an Act of God or any other cause
beyond the control of Bullfrog.
• Damage is caused by the addition or use of any non-ap-
proved mechanical or electrical component, or chemical
substance.
• Damage is caused by shipping, moving, mishandling, improp-
er installation or electrical hook-up by someone other than
Bullfrog.
• Damage to the spa shell is caused by excessive heat build-
up due to failure to cover spa while empty of water and/or
exposed to direct sunlight.
• Damage is caused by operating the spa outside the water
temperature range of 32°F-120°F (0°C-49°C).
• Damage is caused by improper maintenance of spa water
chemistry or by allowing undissolved spa chemicals to lie on
the spa’s surface.
• Damage is caused by failure to install, maintain and
operate the spa in accordance with the recommendations
contained in the Bullfrog Owner’s Manual, Pre-Delivery
Guide or any other printed instructions, notice or bulletin
from Bullfrog.
Limitations
THIS LIMITED WARRANTY TAKES THE PLACE OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, IN FACT OR AT LAW,
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. ALL WARRANTY SER-
VICE MUST BE PERFORMED BY BULLFROG OR ITS AUTHORIZED
AGENT. NO AGENT, DEALER, DISTRIBUTOR, SERVICE COMPANY
OR OTHER PARTY IS AUTHORIZED TO CHANGE, MODIFY OR
EXTEND THE TERMS OF THIS LIMITED WARRANTY IN ANY MAN-
NER WHATSOEVER.
Disclaimers
BULLFROG AND ITS AUTHORIZED AGENTS SHALL NOT BE
LIABLE FOR ANY INJURY, LOSS, COST OR OTHER DAMAGE,
WHETHER INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNI-
TIVE, ARISING OUT OF ANY DEFECT COVERED BY THIS LIMITED
WARRANTY, INCLUDING WITHOUT LIMITATION, LOSS OF USE
OF THE SPA AND COST FOR REMOVAL OF DEFECTIVE PROD-
UCT, EVEN IF BULLFROG HAS BEEN ADVISED OF THE POSSIBIL-
ITY OF SUCH DAMAGE. THE LIABILITY OF BULLFROG UNDER
THIS LIMITED WARRANTY, IF ANY, SHALL NOT EXCEED THE
ORIGINAL AMOUNT PAID FOR THE DEFECTIVE PRODUCT. COV-
ERAGE UNDER THIS LIMITED WARRANTY SHALL COMMENCE
AS OF THE ORIGINAL DATE OF PURCHASE AND THE DURATION
OF SUCH COVERAGE SHALL NOT EXTEND FOR ANY REASON
WHATSOEVER BEYOND THE STATED TIME PERIOD. THESE
DISCLAIMERS SHALL BE EQUALLY APPLICABLE TO ANY SERVICE
PROVIDED BY BULLFROG OR ITS AUTHORIZED AGENTS.
Legal Rights
This Limited Warranty gives you specic legal rights. You may
also have other rights which vary from state to state. Some
states do not allow limitations on how long an implied warran-
ty lasts, so this limitation may not apply to you. Prompt regis-
tration of your warranty helps protect your warranty rights.
U.S. Patents: 5,754,989, 5,987,663, 6000,073, 6,092,246,
6,256,805, 6,543,067.
Additional patents pending.
New Zealand Patent: 334,093.
Canada Patent: 2,260,237
Other patents pending: 12 additional countries.
7017 West 11800 South • Herriman, Utah 84096
Tel (801) 565-8111 • Fax (801) 565-8333
www.bullfrogspas.com • info@bullfrogspas.com
Updated 1/2022
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