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If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the
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Help is always at hand
The screen goes on to say ‘Warning clearing erases data stored in the TPM you will lose all
these keys and access to data created by these keys. Press yes to clear and no to reject the
change’. It is critical that you select ‘NO’ to this question. You can do this by toggling the
yes/no with arrow keys and then pressing enter to confirm the ‘NO’. At the time of writing
there is a bug which means that pressing ‘yes’ will not only clear the TPM but also damage
key drivers for the touch screen making the tablet almost impossible for the average user
to recover.
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