18
WATER SOFTENER WARRANTY
PART THREE
Your new water softener has been designed to give you many years of satisfactory service and is
guaranteed against faulty materials and workmanship for a minimum period of 12 months from the
date of purchase. Under the provision of this the warranty agreement, the warranty liability is limited
to the repair or replacement cost of the unit only and is subject to the terms shown below.
NOTE: Some models may be supplied with an extended warranty period as standard
Conditions and Terms of the Warranty:
This warranty provides benefits, which are additional to, and do not affect, your legal rights. BWT will
replace or exchange any necessary parts to repair free of charge any domestic water softener
supplied by BWT or it’s agents, located within the United Kingdom,* which is shown to the satisfaction
of BWT to be defective due to faulty workmanship or materials within a minimum of 12 months from
the date of installation. If any domestic water softener has in BWT’s opinion been used for
commercial purposes, the period of cover will be reduced to 6 months.
What services and associated costs are not included?
Repairs due to breakdown caused by but not limited to:
Use of the unit for purposes for which it was not designed or intended.
Incorrect installation e.g. the failure to follow instructions or advice given by BWT or it’s representatives.
Any defect caused by malicious or wilful action, negligence, misuse or third part interference.
Any defect or damage occasioned by fire, lightening, explosion, flood, storm, frost impact or other extraneous cause.
Consequential loss arising as a result of a defect occurring in the water softener or installation.
Any defect or damage arising as a result of failure in the public electricity supply.
Any damage to equipment other than the water softener caused as a result of hard water.
Any damage to fixtures and fittings other than the water softener caused as a result of softened water.
Any salt used or wasted as a result of a defect or damage to the water softener.
The repair costs for: -
Consumer replaceable items including but not limited to filters, batteries and light bulbs.
Associate items but not part of the unit, including but not limited to, pipe work and electrical connections.
The expense of a service call when the service engineer finds no fault.
Extended Warranties
In addition to the standard warranty, BWT can offer you the option to further extend this protection with one of
their unique warranty and service plans that provides the peace of mind offered by an extended warranty and the
practical benefits of a service plan.
For further details please see the literature supplied with your new water softener or Phone 01376 334200
* UK Mainland Only
BWT 20pp A5 brochure.indd 18 14/11/2013 20:10
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