Calix BLAST u4g - BLAST U4 G Reset Behavior

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Proprietary Information: Not for use or disclosure except by written agreement with Calix.
November 2022.
BLAST u4g Reset Behavior
Calix EDGE systems support a variety of system reset functions and provide multiple
methods for invoking each of these functions, as described in this topic. Calix defines these
functions and behaviors as follows:
1. Basic reset (reboot): Restarts the unit.
2. Configuration reset: Resets the RG configuration settings (those visible to the
subscriber/Admin user in the EWI, such as SSIDs, LAN IP scope, etc.) to defaults, but
retains operator-configured management settings (those visible only to the Support user
in the EWI, such as ACS URL and SPID).
3. Factory reset: Resets the router to factory default settings. A factory reset also removes
devices from network management systems such as Calix Support Cloud and the Smart
Home Admin Dashboard, where applicable.
These reset functions can be used as troubleshooting and/or operations tools for
reset/removal scenarios, whether the device is deployed as a Residential Gateway or as a
subtended WAP. Hardware-invoked resets behave differently depending on how long the
reset button is pressed, as described below.
Function
Where Performed
Basic Reset
1
Hardware: Press Reset button once for 1 second
Software: EWI > Utilities > Reboot
Configuration Reset
2
Hardware: Press and hold Reset button for 15+ seconds
Software: EWI > Utilities > Restore Defaults
Factory Reset
Hardware: no option
Software (for support user only): EWI > Support > Tools > Smart Activate > Factory Reset
Note: For operators with cloud based network management systems, remote resets can be invoked as follows:
1 (https://www.calix.com/content/calix/en/site-prod/library-html/software-products/cloud/nm/support/help/index.htm#88688.htm) System Tools > Reboot
(https://www.calix.com/content/dam/calix/mycalix-misc/lib/cloud/help/csc-e/106206.htm)
2 System Tools > Factory Reset (https://www.calix.com/content/dam/calix/mycalix-misc/lib/cloud/help/csc-e/106206.htm)
option actually performs just a configuration reset
The table below provides additional notes for each Reset event: