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Calix Gigacentre 844g User Manual

Calix Gigacentre 844g
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Hampshire Broadband Ltd
phone: 01635 898762
e: mail@hampshirebroadband.co.uk
w: www.hampshirebroadband.co.uk
!
Hampshire Broadband Ltd is a company registered in England & Wales, number 10669355
at Poveys Barns, Stoney Heath, Baughurst, Tadley, England, RG26 5SN
!
User Fibre Optic Router Calix Gigacentre 844g
Information and troubleshooting
guide for Hampshire Community
Broadband services
Contents:
1. What to connect where………………….2
2. Testing your basic connection….……..3
3. Set up Wi-Fi and obtain best speeds....3
4. Changing network ID and password.....3
5. Connecting phones…………………....6
6. Troubleshooting and support…...……..6
IMPORTANT SAFETY INSTRUCTIONS
When using your HCB Fibre Optic Router (the unit), basic safety precautions must always be followed to reduce the
risk of fire, electric shock, and injury to persons. Precautions include the following:
Do not use this product near water. For example, near a bathtub, washbowl, kitchen sink or laundry tub, or in
a wet basement, or near a swimming pool
Avoid using a telephone (other than a cordless phone) during an electrical storm. There may be a remote
risk of electric shock from lightning
The unit will not work if the electricity supply fails, and you will not be able to make emergency calls in the
event of power failure if you are reliant on VOIP
Do not use the telephone to report a gas leak in the vicinity of the leak
Use only the power cord supplied, preferably directly into a socket and not with an extension lead
Do not attempt to remove the unit from its wall mounting, nor make any attempt to dismantle it. There are no
user serviceable components inside
This is a Class 1 laser product: fibre optic radiation can cause severe eye damage or blindness. Never look
into the open end of an optical fibre (this is not possible unless the unit is dismounted from the wall).

Questions and Answers:

Calix Gigacentre 844g Specifications

General IconGeneral
BrandCalix
ModelGigacentre 844g
CategoryNetwork Router
LanguageEnglish

Summary

IMPORTANT SAFETY INSTRUCTIONS

Water Proximity Warning

Precaution against using the product near water sources like sinks or bathtubs.

Electrical Storm Phone Usage

Advice to avoid using non-cordless phones during electrical storms due to lightning risk.

Power Failure and VOIP Calls

Warning that the unit and VOIP emergency calls won't work during power outages.

Gas Leak Reporting

Instruction not to use the telephone to report gas leaks.

Power Cord Usage

Recommendation to use only the supplied power cord directly into a socket.

Unit Dismantling Prohibition

Warning not to attempt to remove or dismantle the unit as it has no user-serviceable parts.

Laser Safety Warning

Caution regarding Class 1 laser product and potential eye damage from optical fibre.

What to Connect Where

Router Port Identification

Identifies the rear and front ports of the Calix Gigacentre 844g router for connection.

Testing Your Basic Connection

Verifying Internet Service

Steps to verify internet connectivity by opening a web browser and testing speeds.

Set Up Wi-Fi and Obtain Best Speeds

Wi-Fi Pairing via WPS

Guide to connecting devices to Wi-Fi using the WPS button on the router.

Wi-Fi Signal Interference Factors

Discussion on materials and home devices that can attenuate Wi-Fi signal strength.

Changing Network ID and Password

Customizing Network Name (SSID)

Instructions on how to change the network name (SSID) for better identification.

Connecting Devices Wirelessly

Steps to connect devices by searching for the SSID and entering the WPA Key.

Accessing Router Admin Interface

Guide to accessing the router's configuration page using its IP address.

Changing Administrator Credentials

Process for updating the router's administrator username and password.

Configuring Wi-Fi Security Key

How to change the Wi-Fi password to a custom, memorable one.

Connecting Phones

Third-Party VOIP Service Recommendation

Information that HCB does not support built-in phone services, recommending external VOIP providers.

Troubleshooting and Support

Router Light Status Checks

A table guiding users through checking router lights for common issues.

Router Reset and Recovery

Steps for power cycling the router and using the reset button for factory settings.

Obtaining Technical Support

Methods for contacting support, including FAQ, email, and phone.

Product Specifications

Physical Dimensions and Weight

Specifications for the router's physical dimensions (height, width, depth) and weight.

Wireless Connectivity Standards

Technical details on the router's wireless standards, bands, and security features.

Interface Ports Overview

Lists the available interface ports, including Wireless, Telephony, Data, and USB.

Data and Network Features

Information on data handling, traffic management, and QoS features.

Remote Management Capabilities

Information on how the router can be managed remotely via CMS and TR-069 protocols.

Environmental Operating Conditions

Specifications for the router's operating temperature, humidity, and altitude limits.

Certification and Compliance Standards

Details on the certifications and compliance standards the router meets, such as FCC and CE.

Power Requirements

Specifications regarding the router's power input voltage and adapter requirements.

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