Calspas patio plus - Troubleshooting: Pump Problems; Pump Operation Issues

2017 Portable Spa
LTR20171001, Rev. C
Appendix
www.calspas.com
63
Basic Troubleshooting
The troubleshooting guidance provided here is intended to cover the most common problems a spa owner
may encounter. For more in-depth troubleshooting, go to www.calspas.com/troubleshooting.
Symptom Possible Solutions
Problems starting up
Pump won't prime See priming instructions on page 15.
Breaker keeps shutting off Reset the GFCI breaker. If this continues, contact your dealer or a qualied
spa technician.
Power and system problems
System won’t start up or
breaker keeps shutting off
Power may be shut off. Turn on GFCI circuit breaker. If this continues, contact
your dealer or a qualied spa technician.
Control panel doesn’t respond Turn on or reset the GFCI circuit breaker. If this does not solve the problem,
contact your dealer or a qualied spa technician.
If you hear the pump running but the control panel doesn’t respond, contact your
dealer
Spa does not turn off Spa may be trying to heat up. Check if spa is in Ready or Rest mode (see
page 20 or page 28)
In cold climates, if spa is not equipped with full foam or any kind of insulation,
it will try to maintain the set temperature. Set the spa to low temperature
range and set the temperature to 80°F.
Spa may be in lter cycle. If it is, this is normal and no adjustment is
necessary.
Message on the control panel There may be a problem. See Diagnostic Messages on page 24 or page 30.
Please visit www.quickspaparts.com
to order your replacement parts.