Calspas patio plus - Limited Spa Warranty; Structural and Finish Warranties; Equipment, Plumbing, and Cabinet Warranties

2017 Portable Spa
LTR20171001, Rev. C
Appendix
www.calspas.com
64
Please visit www.quickspaparts.com
to order your replacement parts.
Symptom Possible Solutions
Heat problems
Spa water does not get hot Spa may be in low temperature range. Set the spa to high temperature range.
The lter may be dirty or may need to be replaced. Clean or replace the lter.
The water level may be too low. Fill the spa with water level at 4 to 6 inches
from the top.
The temperature is not turned up high enough. Raise temperature on topside
control.
Cover the spa. The cover will keep heat in the spa and help keep heat from
escaping. Make sure cover is on at all times when spa is not in use.
The heater element may be old, deteriorated, coated with scale, or defective.
Contact your dealer for more assistance.
The gate valves may be partially or completely closed. NEVER OPERATE YOUR
SPA WITH THE GATE VALVES CLOSED!
Spa overheats - temperature
greater than 110°F / 43°C
Overheating can occur during summer months and may not necessarily
indicate a malfunction. When it occurs, a message code may also appear on
the control panel.
Temperature may be set too high. Turn the set temperature down to a lower
temperature.
Filtration time may be too long. Turn the ltration cycles down during the
warm months.
The spa may not be properly ventilated. Make sure the front of the spa is not
blocked to allow air ow.
High speed pumps may have been running too long. Limit pump running time
to no more than 15 to 30 minutes.
Water pressure problems
Low water pressure Jet valves may be partially or fully closed. Open the jet valves.
Filter cartridge may be dirty. Clean or replace the lter.
Pump may have airlock. Remove airlock by priming spa (page 15)
The suction ttings may be blocked. Remove any debris that may be blocking
them.
The lter skimmer may be blocked. Remove the blockage.
Gate valves may be closed. Open gate valves. Note: Never operate your spa
with the gate valves closed!
Spa may be running in ltration mode. Press JETS or JETS 1 button to turn on
high speed pump.
No water pressure (no water
stream from any jets)
Power may be switched off. Turn the power back on.
The pump may be defective. After you have tried all other troubleshooting,
contact your dealer for assistance.
Jets surge on and off Water level may be too low. Add water to normal level.