2017 Portable Spa
LTR20171001, Rev. C
Appendix
www.calspas.com
65
Symptom Possible Solutions
Pump problems
Pump runs constantly – will
not shut off
There may be a problem with circuit board. Contact your dealer.
Noisy pump The water level may be too low. Fill the spa with water level at 4 to 6 inches
from the top.
Filter cartridge may be dirty. Clean or replace the lter.
Pump may have airlock. Remove airlock by priming spa (page 15)
The suction ttings may be blocked. Remove any debris that may be blocking
the suction ttings.
Gate valves may be closed. Open gate valves. Note: Never operate your spa
with the gate valves closed!
Air may be leaking into the suction line. Contact your dealer for assistance.
Debris may be inside the pump. Contact your dealer for assistance.
Noise may be a sign of damage. Contact your dealer for service.
Pump turns off during
operation
Automatic timer may have completed its cycle. Press JETS or JETS 1 button to
start the cycle again.
Pump may have overheated due to the vents on the equipment door being
blocked. Make sure the front of the spa is not blocked to allow air ow.
The pump motor may be defective. Contact your dealer for assistance.
Pump has a burning smell
while running
A burning smell may be a sign of damage. Contact your dealer for service.
Pump does not run Pump may have over heated. Let it cool for an hour and try operating the spa
for a shorter time.
Power to the spa may be shut off. Turn on or reset the GFCI circuit breaker.
If this does not solve the problem, contact your dealer or a qualied spa
technician.
Please visit www.quickspaparts.com
to order your replacement parts.
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