About This User Guide
This guide describes the planning, installation, configuration, and operation of the Cambium ePMP Series
of point-to-multipoint and point-to-point wireless Ethernet systems. It is intended for use by the system
designer, system installer, and system administrator.
For radio network design, see:
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Product Description
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System Hardware
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Site Planning
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Legal and Reference Information
For system configuration, monitoring, and fault finding, see:
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Using the Device Management Interface
Problems and warranty
Reporting problems
At Cambium Networks, we know what it takes to keep a growing network running optimally. We provide
multiple layers of support including training, online documentation, technical support, information-
sharing with an experienced community of users, software downloads, warranty services, and repair.
Through the Cambium Support Center portal at https://support.cambiumnetworks.com/ you can:
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Submit support requests
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Submit RMA request
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View support global contact numbers
Additional information including field service bulletins, license key information, warranty details, security
advisories, Cambium Care program descriptions, regional codes for PTP solutions, and compliance
requirements can be viewed at https://www.cambiumnetworks.com/support/.
Repair and service
If unit failure is suspected, obtain details of the Return Material Authorization (RMA) process from the
support website.
Warranty
For products shipped after October 1
st
, 2018 Cambium’s standard hardware warranty is for three (3)
years from the date of shipment from Cambium or a Cambium distributor. Cambium warrants that
hardware will conform to the relevant published specifications and will be free from material defects in
material and workmanship under normal use and service. Cambium shall within this time, at its own
option, either repair or replace the defective product within thirty (30) days of receipt of the defective
product. Repaired or replaced products will be subject to the original warranty period but not less than
thirty (30) days.
To register ePMP products or activate warranties, visit the support website.
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