Canon B820 - Product Life; Special Tools; List of Error Display; Troubleshooting Index

1.3 Product Life
(1) Printer
The value from (I) - (III), whichever comes first.
(I)18,000 pages of printing
(II)18,000 pages of scanning
(III)5 years of use
(2) Print CRG (ink tank)
Approx. 900 pages of printing
*When printing Canon Fax Standard Chart No.1
1.4 Special Tools
Name Tool No. Purpose Remarks
None
2. LIST OF ERROR DISPLAY
2.1 Troubleshooting Index
Use the troubleshooting index below to investigate the cause of the problem and refer to the specified page for
countermeasures.
[Problem]
2.1.1 Errors shown on display (judgment criterion: check display)
When errors shown on display Refer to 1-3 page
When errors not shown on display Refer to 1-5 page
2.1.2 Errors not shown on display (judgment criterion: check machine)
General errors
Refer to 1-5 page
No power
Abnormal display
Operation panel buttons do not work
No sound from speaker
Printing failure (judgment criterion: test print failure)
Paper not properly fed
Refer to 1-6 page
Paper not picket up from ASF
Printing operation abnormality
Refer to 1-6 page
Nothing is printed
Carriage motor does not move
1-2