Print quality defect
Refer to 1-6 page
Print is not clear
Blurred image or smudged print
Stain on the back of printout
Inconsistent print quality
Head cleaning required
Horizontal white streaks in black header
Scanning failure (judgment criterion: test print is OK but
copy fails)
Scanning failure Refer to 1-7 page
Document slips on the rollers
Document is not properly separated
Scanning assembly sensor broken
Abnormality in scanned image
Refer to 1-7 page
Nothing printed
Vertical streaks in image
2.2 Errors shown on display (judgment criterion: check display)
2.2.1 User error messages
Check the error message in question and take the appropriate action.
[BUSY/NO SIGNAL] (#018)
Cause: Other party machine does not respond within 55 seconds. (T0 timeout)
Countermeasure: Contact the other party and have them check the condition of their fax.
Transmit manually. In the case of an international call,
insert a pause into the programmed telephone number.
Cause: The machine’s tone/ pulse dial settings are not correct.
Countermeasure: Programme the settings according to the telephone line being used.
Cause: Other party machine is not a G3 fax.
Countermeasure: Contact the other party and have them send or receive in G3.
Cause: Other party machine is broken.
Countermeasure: Contact the other party and have them check the condition of their fax machine.
Cause: Dialled number is busy.
Countermeasure: Call again later.
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