Canon CanoScan FS4000US User Manual

Appendices
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FilmGet FS User’s Guide
Troubleshooting
Check the suggestions here first if you encounter problems using FilmGet FS. If the suggestions do
not solve the problem or the problem is not listed here, contact the dealer or a Canon Customer Help
Support Desk listed at the back of this guide.
• Before you contact your dealer or a Canon Customer Help Support Desk, please ensure that you have first read
the “ReadMe” file included with the software as well as “Chapter 6 Troubleshooting” in Getting Started.
• The service representative to whom you speak may request information about the computer to which the
scanner is connected. You should note this information in advance in the System Information page included in
the Getting Started manual. Store this information where you can access it in case of a problem.

Canon CanoScan FS4000US Specifications

General

I/O ports	USB
Compatibility	Yes, non-machine specific device
Dimensions (WxDxH)	144 x 368 x 92 mm
Color scanning	Yes
Maximum scan size	216 x 297 mm
Button functions	Scan
Compatible operating systems	Windows 98, Windows 2000 Professional, Windows Me, Macintosh OS 8.6 - 9.1
Bundled software	ScanGear CS-U, ScanGear Toolbox, OmniPage Pro 9.0 for Windows, Canon Plug-in Module CS-U, CanoScan Toolbox, and OmniPage SE for Mac OS; ArcSoft Photo Studio 2000, CanoScan Setup Utility, and Adobe Acrobat Reader for both Windows/Mac OS
Scanner type	Film/slide scanner
Sustainability certificates	ENERGY STAR
Power consumption (typical)	35 W

Weight and Dimensions

Weight	2400 g