Canon imageFORMULA DR-M160II

Questions and Answers

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Brent WallsAug 16, 2025
Why is my Canon imageFORMULA DR-M160II Scanner not recognized by my computer?
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  Amanda PrestonAug 16, 2025
  There are several reasons why your Canon Scanner might not be recognized: * Ensure the scanner is properly connected to the computer using a USB cable. * Verify that the scanner is turned on. If it's not turning on, refer to troubleshooting steps for power issues. * The computer’s USB interface may not fully support the scanner. * Confirm you are using the USB cable that came with the scanner. * If you're using a USB hub, try connecting the scanner directly to the computer.
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Christina ReyesAug 19, 2025
How do I fix missing pages when scanning with my Canon imageFORMULA DR-M160II Scanner?
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  Brian BrownSep 12, 2025
  If you're experiencing missing pages when scanning with your Canon Scanner: * When the scanner driver’s [Scanning Side] setting is [Skip Blank Page], documents with very little black may be unintentionally skipped. * Decrease the Set the likelihood of skipping blank page value. * Set the [Scanning Side] to another mode, such as simplex or duplex.
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Paul GarrettAug 22, 2025
What to do if my Canon Scanner stops scanning due to insufficient memory?
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  David JohnsonAug 22, 2025
  If your Canon Scanner stops scanning due to insufficient memory: * Scanning may stop because of insufficient memory if you configure scanning conditions that use a large amount of the computer’s memory. * If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions (e.g. reduce the resolution or page size) and then try scanning again. * The amount of memory used can be contained by turning off [Moire Reduction] and [Prevent Bleed Through/Remove Background] if they are set to on.
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timothycookAug 25, 2025
Why can't I save multiple pages to a single file with my Canon imageFORMULA DR-M160II?
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  Adam GarciaAug 26, 2025
  If you're having trouble saving multiple scanned pages into a single file with your Canon Scanner, it may be due to the file format you're using with CaptureOnTouch. Also, when you select [Scan Batch to File] from the [Scan] menu in CapturePerfect, a dialog box appears with a [Multi Page Settings] pull-down that allows you to select [Single Page]. If you select [Single Page] here, each page of a multi-page document is saved as a separate image file.
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adominguezAug 28, 2025
What to do if white lines or streaks appear in scanned images from my Canon imageFORMULA DR-M160II?
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  Samantha JohnsonAug 28, 2025
  If you're seeing white lines or streaks in your scanned images, here's what you can do: * Clean both sides of the scanner glass and the rollers. * If you find any sticky substances like glue or correction fluid, carefully wipe them away from the area where the lines appear. * If cleaning doesn't solve the issue, the internal glass may be scratched. In this case, contact your local authorized Canon dealer.
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Mary FoxAug 31, 2025
How to fix Canon Scanner documents jamming or double-feeding?
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  Laura CurtisAug 31, 2025
  If your Canon Scanner is jamming or double-feeding documents, try these steps: * Ensure the roller is correctly installed and clean it if needed. * If pages stick due to static electricity, fan the documents before loading. * Set the scanner to non-separation mode and manually feed one page at a time.
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Michael ShawSep 3, 2025
How to fix slanted scanned images from Canon imageFORMULA DR-M160II Scanner?
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  Lisa WilsonSep 3, 2025
  To correct slanted scanned images from your Canon Scanner: * Adjust the document guides to closely fit the documents and ensure they feed straight. * Open the document feed extension support and place the document properly. * Enable the [Automatically straightens skewed] or [Deskew] option in the scanner driver settings. * Clean the rollers if many pages have been scanned since the last cleaning. If the issue persists, roller replacement or maintenance may be required.
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elizabeth30Sep 6, 2025
Why is my Canon Scanner saving images in TIFF instead of JPEG?
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  Sarah SandersSep 6, 2025
  If your Canon Scanner is saving images in TIFF format instead of JPEG: * When documents are scanned with CapturePerfect while [Color Mode] is set to [Detect automatically] in the scanner driver, documents detected as black and white are automatically saved in TIFF format. * To save all images in JPEG format, change the scanning [Color Mode] to either [24bit Color] or [256-level Gray].
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Ryan CollinsSep 9, 2025
What to do if my Canon imageFORMULA DR-M160II doesn't scan both sides even with Duplex enabled?
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  bennettdanielSep 9, 2025
  If your Canon Scanner isn't scanning both sides even with Duplex enabled, it might be because when you scan using a job registered with CaptureOnTouch, the registered job settings have priority over the scanner driver settings. You should edit existing job settings, or create a new job using the desired scanning conditions.
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Natasha WrightSep 12, 2025
What to do if scanned images from Canon Scanner don't appear on the application?
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  Yolanda ClarkSep 12, 2025
  If your scanned images aren't appearing in the application after scanning with your Canon Scanner, it might be because when [Panel-Feeding] or [Automatic Feeding] is selected as the feeding method on the scanner driver's Detail Settings screen, a scanning operation will not continue after all of the documents are fed. To finish the operation and send the scanned images to the application, press the Stop button on the operating panel.

Summary

FCC Regulations

Setup Guide

Checking the Accessories

Lists the items included with the scanner and instructions to contact support if any are missing.

Setup Disc Contents

Installing the Software

System Requirements

Details the hardware and operating system specifications needed to install the scanner software.

Precautions for 64-bit Operating Systems

Provides specific advice for using the scanner driver with 64-bit Windows operating systems.

Software Installation (Windows)

Software Installation (Mac)

Connecting to a Computer

Turning the Power ON

Turning Off the Power

Explains how to turn the scanner off and provides safety precautions for power management.

Symbols Used in This Manual

Safety and Operational Symbols

Explains the meaning of WARNING, CAUTION, IMPORTANT, and Hint symbols used throughout the manual.

Before Using the Scanner

Important Safety Instructions

Provides essential safety warnings and precautions for operating the scanner.

Installation Location

Recommends optimal environmental conditions and placement for scanner installation.

AC Adapter

Details correct usage and safety precautions for the AC adapter and power cord.

Moving the Scanner

Handling Precautions

Features of the Scanner

Names and Functions of Parts

Front View (With Eject Tray Closed)

Identifies and describes the components visible on the front of the scanner.

Power Button Indication

Explains the meaning of the scanner's power button light status.

Front View (With Eject Tray Open)

Back View and Operating Panel

Displayed Error Codes

Lists error codes displayed on the scanner and their meanings.

Basic Operation

Documents

Describes document types and sizes that can be scanned.

Plain Paper Specifications

Details the size, paper thickness, and loading capacity for plain paper.

Business Card and Plastic Card Scanning

How to Place Documents

Scanning Multiple Documents

Provides guidance on feeding multiple standard-sized documents for scanning.

Scanning One Page at a Time (Non Separation Mode)

Non Separation Mode (Windows)

Placing Thin Paper (Thin Paper Mode) (Windows)

Placing Cards (Windows)

Placing Folded Documents (Windows)

Setting the Long Document Mode (Windows)

Detecting a Document Double Feed (Windows)

What to Do When a Double Feed is Detected

Double Feed Retry (Windows)

Scanning Methods

Scanning with CaptureOnTouch

Introduces CaptureOnTouch and its scanning methods like Scan First and Select Scan Job.

Scan First Procedure

Guides users through scanning a document and selecting an output method.

Select Scan Job Procedure

Explains how to register and use scanning jobs for repetitive tasks.

Restarting CaptureOnTouch (Windows)

Registering and Editing Jobs

Selecting a Job and Scanning

Operating Scanner with Panel Buttons

Scanner Settings

Describes how to configure basic scanning conditions like color mode and page size.

Setting Basic Items

Using Advanced Settings Dialog Box

Continuous Scanning Screen Operation

Setting the Output Method

Save to Folder

Details how to configure saving scanned images to a specified folder.

Attach to E-mail

Explains how to attach scanned images to new e-mails.

Print Scanned Data

Guides users on how to print scanned images using the scanner.

Send to Application

Describes saving scanned images to a folder and opening them with an application.

Other Output Methods

File Format Settings

Explains settings for PDF, TIFF, JPEG, and PPTX file formats.

Environmental Settings

Basic Settings Tab

Configures launch methods, display settings, and backup/restore options.

Backup and Restore Functionality

Details how to back up and restore scanner configuration settings.

Email Settings and Maintenance Tabs

Environmental Settings (Mac)

Scanning with CapturePerfect

Setting the Scanner Driver

Configuration and Functions

Describes the tabs and settings available in the scanner driver interface.

Basic Tab Settings

Covers basic scanning conditions like color mode, page size, and scanning side.

Scanner Driver Image Processing Settings

Scanner Driver Feeding and Others Tabs

Scanner Driver Modes (Mac)

Simple Mode

Explains the basic settings screen for the scanner driver in Simple Mode.

Advanced Mode

Details the settings available in the scanner driver's Advanced Mode.

Setting Basic Scanning Conditions

Confirming Basic Conditions for Scanning (Windows)

Guides users to verify Color mode, Page Size, and Dots per inch settings.

Confirming Basic Conditions for Scanning (Mac)

Scanning Documents of Unregistered Page Sizes

Specifying the Scan Area

Configuring Scanner Settings by Purpose

Ignoring Specific Colors During Scanning

Enhancing Specific Colors During Scanning

Enhancing Image Contours

Adjusting Line and Text Thickness

Enhancing Text Readability Against Backgrounds (Windows)

Detecting Multiple Pages Fed Simultaneously (Windows)

Matching Image Orientation with Text (Windows)

Detecting Multiple Pages Fed Simultaneously (Mac)

Rotating Document Images Horizontally (Windows)

Using Batch Separation for Scanning (Windows)

Using Multistream Settings for Scanning (Windows)

Multistream Settings Details

Removing Dots and Notches (Windows)

Saving Scanner Driver Settings (Windows)

Function Restrictions by Color Mode (Windows)

Advanced Scanning Methods: Batch Separation

Batch Separation (Insert Blank Page)

Uses blank pages to separate batches, useful for documents with blank pages.

Batch Separation with Patchcodes

Separates files based on patchcode sheets inserted within documents.

Printing Patchcodes

Maintenance

Daily Maintenance Procedures

Covers routine cleaning of the scanner exterior, interior, and rollers.

Cleaning the Scanner

Instructions for cleaning the outside of the scanner.

Cleaning the Inside of the Scanner

Guidance on cleaning dust and paper particles from the scanner's interior.

Cleaning Sensor Glass and Rollers

Steps for cleaning the sensor glass and document feed rollers.

Adjusting the Reduction Ratio

Replacing Consumable Parts

Opening and Closing the Front Unit

Step-by-step instructions for opening and closing the scanner's front unit.

Replacing the Feed Roller

Replacing the Retard Roller

Resetting the Counter (Windows)

Resetting the Counter (Mac)

Auto Power Off Setting (Windows)

Removing the Document Feed Tray

Troubleshooting

Common Problems and Solutions

Lists common issues and provides solutions for scanner operation.

Problem: Scanner Will Not Turn On

Troubleshooting steps if the scanner fails to power on.

Problem: Scanner Not Recognized

Steps to resolve issues where the computer does not detect the scanner.

Problem: Documents Feed Askew

Solutions for scanned images appearing slanted or misaligned.

Troubleshooting Specific Issues

Problem: Pages Are Missing

Addresses scenarios where pages are unintentionally skipped during scanning.

Problem: Documents Jam or Double-Feed

Solutions for paper jams and double feeding issues.

Problem: Incorrect File Format Saved

Troubleshoots issues with scanned images being saved in TIFF instead of JPEG.

Problem: Multiple Pages Not Saved to Single File

Explains limitations on saving multiple scanned pages into one file.

Problem: Scanned Image Not Appearing in Application

Solutions when scanned documents are not displayed after scanning.

Troubleshooting Memory Issues

Problem: Memory Insufficient and Scanning Stops

Guidance on resolving memory errors that cause scanning to halt.

Software Troubleshooting

Slow Scanning Performance

Tips to improve scanning speed, addressing memory and USB issues.

Scanned Image Files Not Opening

Resolves issues with opening scanned image files in applications.

Useful Tips for Scanning

Scanned Image Save Locations

Information on where scanned images are saved and how to change destinations.

Configuring Scan Settings

Guidance on accessing and configuring scanner settings.

Saving Multiple Pages in One File

Explains how to save scanned pages as single or multiple-page files.

Copying Scanner Setting Configurations

Instructions on backing up and restoring scanner settings.

Scanned Image File Naming Rules

Details the rules for constructing scanned image file names.

Advanced Scanning Tips

Printing Scanned Data

Methods for printing scanned documents using CaptureOnTouch or CapturePerfect.

Saving Scanned Data to a Shared Folder

Guides on saving scanned images to a shared network folder.

Attaching Scanned Data to E-mail

Instructions for sending scanned images via e-mail.

Scanning Folded Documents (Folio Scanning)

How to scan documents larger than A4/Letter using the Folio Scan function.

Skipping Blank Pages

Procedure for scanning only non-blank pages by skipping blank pages.

Scanning Cards

Guidelines for scanning business cards and photos.

Clearing a Paper Jam

Paper Jam Error Code

Identifies the error code for paper jams displayed on the scanner panel.

Uninstalling the Software (Windows)

Appendix

Specifications

Provides detailed technical specifications for the scanner.

Replacement Parts Information

Flatbed Scanner Unit Information

Dimensions

Canon imageFORMULA DR-M160II Specifications

General

Film scanning	No
Color scanning	Yes
Grayscale levels	8
Maximum scan size	279.4 x 431.8 mm
Output color depth	24 bit
ADF scan speed (b/w, A4)	60 ppm
Optical scanning resolution	600 x 600 DPI
Duplex ADF scan speed (b/w, A4)	120 ipm
Black/white scanning color modes	Grayscale, Monochrome
Scanner type	ADF scanner
Product color	Black, Grey
Sensor type	CMOS
Scan drivers	ISIS, TWAIN
Daily duty cycle (max)	- pages
Auto document feeder (ADF) input capacity	60 sheets
Maximum ISO A-series paper size	A4
USB version	2.0
Standard interfaces	USB 2.0
Power supply type	AC
Power consumption (typical)	27 W
Power consumption (PowerSave)	1.8 W
Mac operating systems supported	Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificates	RoHS, ENERGY STAR
Bundled software	Canon CaptureOnTouch\\r CapturePerfect\\r Nuance eCopyPDF Pro Office\\r Kofax VRS AIPE
Harmonized System (HS) code	84716070