Canon imagePROGRAF iPF850/iPF840/iPF830 Service Guide
imagePROGRAF iPF850/iPF840/iPF830 Service Guide July 2015
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VII. Authorized Servicer Offerings ......................................................................................................... 30
A. Authorized Servicer Customer Registration System ...................................................................... 30
B. ASCR Registration Process ........................................................................................................... 30
C. Replacement Inventory .................................................................................................................. 30
VIII. Product Technical Support Offerings ............................................................................................. 31
A. Dealer Support Requirements ....................................................................................................... 31
B. Canon USA Support Offerings ....................................................................................................... 32
1. Canon USA Technical Support Center ..................................................................................... 32
2. Internet Support ........................................................................................................................ 34
IX. Warranty Procedures ........................................................................................................................ 37
A. e-Tag .............................................................................................................................................. 37
B. Online Limited Warranty Credit Inquiry .......................................................................................... 39
C. Warranty Reimbursement Program ............................................................................................... 40
1. Dispatch by CITS ...................................................................................................................... 40
2. Warranty Marketing Program .................................................................................................... 41
X. Appendix ............................................................................................................................................ 42
A. Specifications ................................................................................................................................. 42
B. Canon imagePROGRAF Large Format Printer Limited Warranty ................................................. 44
C. Canon imagePROGRAF Printhead Limited Warranty ................................................................... 45
D. List of Tables .................................................................................................................................. 46
E. List of Figures ................................................................................................................................. 46