Canon imagePROGRAF iPF850/iPF840/iPF830 Service Guide
imagePROGRAF iPF850/iPF840/iPF830 Service Guide July 2015
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Table of Contents
I. Product Overview ................................................................................................................................ 1
A. Overview .......................................................................................................................................... 1
B. Design Features ............................................................................................................................... 1
C. Workflow Solutions ........................................................................................................................... 2
1. imagePROGRAF Print Utility ...................................................................................................... 2
2. Direct Print and Share................................................................................................................. 2
3. Print Plug-In for Microsoft Office ................................................................................................. 2
4. PosterArtist Lite ........................................................................................................................... 3
D. Océ Publisher Select ........................................................................................................................ 3
E. Accounting Manager ........................................................................................................................ 3
F. imageRUNNER Enlargement Copy ................................................................................................ 3
II. Configuration and Box Contents ....................................................................................................... 4
A. Configuration .................................................................................................................................... 4
B. Box Contents .................................................................................................................................... 6
III. Sales/Service Authorization ............................................................................................................... 8
IV. Educational Training ........................................................................................................................... 8
A. imagePROGRAF Printer Training .................................................................................................... 8
B. Certification ...................................................................................................................................... 9
C. Who Should Apply ............................................................................................................................ 9
D. Online Training Course .................................................................................................................... 9
E. Course Equipment ........................................................................................................................... 9
F. Service Materials ............................................................................................................................ 10
V. Servicing Notes ................................................................................................................................. 11
A. Power and Plug Requirements ...................................................................................................... 11
B. Weight & Dimensions (For Installation) .......................................................................................... 12
C. Installation Space Requirements ................................................................................................... 13
D. Estimated Installation Times .......................................................................................................... 15
E. Installation Service Support Tools ................................................................................................. 15
F. Service Mode Features .................................................................................................................. 16
G. Print INF ......................................................................................................................................... 18
H. Special Tools, Solvents, and Oils List ............................................................................................ 18
I. Consumables (Main Unit)............................................................................................................... 20
J. Consumable Parts .......................................................................................................................... 21
K. Recommended Spare Parts ........................................................................................................... 23
L. Periodically Replaced Parts ........................................................................................................... 24
M. Maintenance Kit ............................................................................................................................. 24
N. End-User Periodic Maintenance .................................................................................................... 24
VI. End-User Customer Service Offerings ............................................................................................ 26
A. End User Limited Warranty Support .............................................................................................. 26
1. Canon imagePROGRAF Large Format Printer Limited Warranty ............................................ 26
2. Canon imagePROGRAF Printhead Limited Warranty .............................................................. 26
B. Technical Support for the End-User ............................................................................................... 26
1. On-Site Service (Warranty) ....................................................................................................... 27
2. Internet Support ........................................................................................................................ 27
C. Post Warranty Support ................................................................................................................... 27
1. CarePAK Extended Service Plans ............................................................................................ 27
2. Time and Material Service ........................................................................................................ 29
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