Canon imageRUNNER ADVANCE DX C357iF Series Service Guide
imageRUNNER ADVANCE DX C357iF Series Service Guide March 2023
Revision 8 Page 65
Q. Less Maintenance for Service Cost and Downtime Reduction
The imageRUNNER ADVANCE DX C357iF Series machines are designed for
the ease of installation and parts replacement, which in turn reduces dealer
labor costs. Serviceability improves because these machines are equipped
with the potential to reduce service operation costs for the dealer (lets the
dealer focus on more important repair visits) and maintain uptime for the
customer (by enabling a nontechnical person (end-user) to perform
installation and replace parts). This includes trained delivery people, the
person responsible for daily maintenance at the customer site, and
end-users.
Canon USA suggests the following tasks as possible options designed to
enable dealerships to reduce service costs and maintain uptime for the
customer:
• Device installation by trained delivery people or the person responsible for
daily maintenance
• Select parts replacement by an end-user
• Remote support (technical support over the telephone)
• Perform operations on the machine’s UI remotely with the standard
Remote Operator’s Kit.
The imageRUNNER ADVANCE DX C357iF Series machines provide dealers
with more options for reduced installation times and parts replacement. The
Less Maintenance strategy is solely at the discretion of the dealer, however,
Canon USA encourages dealers to use this strategy as an opportunity to
reduce service costs and maintain uptime for their customers.
By using the less maintenance option, dealerships do not have to reduce click
charges, and it increases a dealership’s efficiency, as outlined below.
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