C an o n imageRUNNER ADVANCE DX C3800 Series Service Guide
imageRUNNER ADVANCE DX C3800 Series Service Guide March 2023
Revision 4 Page 37
VII. Dealer Sales/Service Authorization
To obtain and maintain authorization to sell or service an imageRUNNER device,
every Authorized Reseller’s location must have at least one employee who has
successfully completed the appropriate imageRUNNER device-training program,
and who has been certified, as described in Educational Training.
VIII. Educational Training
A. Training Program Overview
The imageRUNNER ADVANCE DX C3800 Series Hardware Update Training
Program is for service technicians who are already trained and certified on the
imageRUNNER ADVANCE DX C3700 Series models. This update course
enables technicians to identify the new features of the imageRUNNER
ADVANCE DX C3800 Series. It also provides the knowledge required for
servicing and maintaining the imageRUNNER ADVANCE DX C3800 Series
devices and respective accessories in the field.
Figure 1 – Learning Path for Technicians with DX C3700 Series Certification
Figure 2 – Learning Path for New Technicians
imageRUNNER
ADVANCE
DX C3800 Series
Online Hardware
Update
(19IRTADXC38U00O)
imageRUNNER
ADVANCE
C3500/DX C3700
Series Hardware
Online
(19IRT353700O)
Canon
Foundational
Training
(Refer to the
Prerequisites below)
imageRUNNER
ADVANCE
DX C3800 Series
Online Hardware
Update
(19IRTADXC38U00O)