C an o n imageRUNNER ADVANCE DX C3800 Series Service Guide
imageRUNNER ADVANCE DX C3800 Series Service Guide March 2023
Revision 4 Page 47
E. Less Maintenance Strategy
The imageRUNNER ADVANCE DX C3800 Series machines are designed for
ease of installation and parts replacement, thereby reducing dealer labor
costs. Serviceability improves because these machines are equipped with the
potential to reduce service operation costs for the dealer. The customer also
maintains uptime by enabling a nontechnical person
(end-user) to perform installation and replace parts. This includes trained
delivery people, the person responsible for daily maintenance at the customer
site, and end-users.
Canon USA suggests the following tasks as possible options designed to
enable dealerships to reduce service costs and maintain uptime for the
customer:
• Device installation by an end-user or a less-skilled person, such as a junior
technician
• Select parts replacement by an end-user or a less-skilled person, such as a
junior technician
The imageRUNNER ADVANCE DX C3800 Series machines provide dealers
with more options for easy installation and parts replacement. The Less
Maintenance strategy is solely at the discretion of the dealer, however, Canon
USA encourages dealers to utilize this strategy as an opportunity to reduce
service costs and maintain uptime for their customers.
The following parts are candidates for user replacement:
• Fixing Unit
• ITB Unit
• Waste Toner Bottle
• Black Drum Unit
• Cyan Drum Unit
• Magenta Drum Unit
• Yellow Drum Unit
• ADF Maintenance Kit